Hailey Turton
Kelowna,BC
Summary
As a fourth-year Management student at the University of British Columbia Okanagan, I am dedicated to driving impactful projects through proactive leadership. I have demonstrated an ability to exceed performance targets by effectively leading teams. I thrive in collaborative environments and hold a strong passion for achieving results. My ability to adapt to fast-paced settings makes me an asset to any team.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Kelowna, BC
09.2023 - Current
- Regularly monitored employee productivity levels to identify opportunities for improvement.
- Provided ongoing staff training to ensure adherence to Starbucks workplace standards and routines.
- Directed and supervised a team of employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored inventory of food items and supplies, placing orders as needed.
Clerk
Crossings Liquor Store
Kelowna, BC
07.2021 - 09.2023
- Ensured accurate inventory counts, efficiently unloaded orders, and provided assistance to customers with product inquiries for a positive shopping experience.
Food Expeditor
Cora
Kelowna, BC
10.2019 - 07.2021
- Proficient in multitasking within a fast-paced environment, orchestrating a seamless workflow between the kitchen and front-of-house operations
- Expertly managed takeout orders from various food delivery services, ensuring the accurate and timely delivery of orders to enhance customer satisfaction.
Education
Bachelor of Management -
University of British Columbia
Kelowna, BC05-2025
Skills
- Interpersonal skills
- Leadership
- Positive attitude
- Team management
- Microsoft office
- Problem solving
- Communication
Hobbies and Interests
- Hiking
- Swimming
- Travelling
Timeline
Shift Supervisor
Starbucks
09.2023 - Current
Clerk
Crossings Liquor Store
07.2021 - 09.2023
Food Expeditor
Cora
10.2019 - 07.2021
Bachelor of Management -
University of British Columbia
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