Hailey Turton
Kelowna,BC
Summary
I am studying at the University of British Columbia Okanagan pursuing a Bachelor of Management with a Minor in Psychology, graduating in 2025.
In collaborative projects, I proactively assume a leadership role by formulating comprehensive project plans, delegating tasks, and ensuring an outcome that is both efficient and collaborative. These experiences have polished my leadership and organizational skills and positioned me for success in future management roles, where my proven ability to drive projects and foster productivity will be invaluable.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Prepared and served a variety of beverages including coffee, tea, and specialty drinks according to Starbucks standards.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Winery Hospitality Associate
Vibrant Vine Winery
04.2023 - 08.2023
- Orchestrated memorable wine tasting experiences for visitors, providing detailed information about wines, vineyard history, and winemaking processes.
- Provided exceptional customer service by ensuring guests' needs were met and exceeded, resulting in positive reviews and repeat visits.
Sales Associate
Crossings Liquor Store
07.2021 - 08.2023
- Maintained inventory levels by stocking shelves, unloading deliveries, and conducting regular inventory checks to prevent stockouts and ensure product availability.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in managing the store's social media page, creating engaging content, responding to customer inquiries, and promoting special offers to drive sales and increase online presence.
- Collaborated with team members to ensure a clean and organized store environment, including cleaning and organizing merchandise displays and storage areas.
Education
Bachelor of Management - Management
University of British Columbia
Kelowna04.2025
High School Diploma -
Okanagan Mission Secondary
Kelowna, BC06.2020
Skills
- Team Leadership
- Complex Problem-Solving
- Project Management
- Interpersonal Communication
- Microsoft Office
Timeline
Barista
Starbucks
08.2023 - Current
Winery Hospitality Associate
Vibrant Vine Winery
04.2023 - 08.2023
Sales Associate
Crossings Liquor Store
07.2021 - 08.2023
Bachelor of Management - Management
University of British Columbia
High School Diploma -
Okanagan Mission Secondary
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