Hailey Simpson
Burlington
Summary
A rising Professional with over 5+ years of volunteering in various social service organizations supporting a variety of individuals, event planning, and client care in the not-for-profit sector. Proven track record of developing strong relationships built on trust across all levels of an organization, providing an exceptional customer experience to internal and external clients and stakeholders. Consistently meeting and exceeding targets, increasing program satisfaction, and finding new ways to reach people who need support. Excellent interpersonal, public speaking, and management skills. I consistently look for new challenges and new ways of developing my skills and program knowledge.
Overview
8
8
years of professional experience
Work History
Educational Assistant
Halton District School Board
01.2023 - Current
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported student learning objectives through personalized and small group assistance.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
- Coordinated with other staff members to ensure seamless transitions between classes or grade levels for students requiring additional support services.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Caregiver
Private Family
05.2021 - Current
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
Burlington Special Olympics - Volunteer
10.2018 - Current
- Organized and managed events and projects as part of community support services
- Volunteered with groups and organizations to help make measurable differences for program recipients.
Meal Bag program - Volunteer
Wellington Square United Church
02.2021 - 03.2023
- Built partnerships with related organizations to develop support and gain greater attention for important issues
- Participate in activities providing public education, outreach and the ongoing development of the service delivery system.
Care Provider for twins
private employer
01.2022 - 01.2023
- Provided a safe, nurturing, and stimulating environment for the children
- Supervised children's activities at all times, ensuring their safety and well-being
- Assisted with dressing, bathing, and personal hygiene routines.
Jigsaw Centre - Volunteer
06.2021 - 04.2022
- Volunteered with groups and organizations to help make measurable differences for program recipients
- Greeted visitors and answered questions about the program, requirements and opportunities
- Completed initial intake and assessment to determine situation/eligibility
- Engaged in community outreach to aid program mission centered on community support.
Freshco - Cashier Supervisor
10.2016 - 06.2021
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Education
Bachelor of Arts - Health And Aging
McMaster University
Hamilton, ON01.2023
Skills
- Operations support
- Public speaking
- Recordkeeping
- Administrative tasks
- Team collaboration
- Exceptional customer service
- High-quality customer service
- Responsible and reliable
- Policy Analysis
- Geriatric Assessment
- Communication Skills
- Advocacy
- Program Development
- Behavioral support
Websites
Timeline
Educational Assistant
Halton District School Board
01.2023 - Current
Care Provider for twins
private employer
01.2022 - 01.2023
Jigsaw Centre - Volunteer
06.2021 - 04.2022
Caregiver
Private Family
05.2021 - Current
Meal Bag program - Volunteer
Wellington Square United Church
02.2021 - 03.2023
Burlington Special Olympics - Volunteer
10.2018 - Current
Freshco - Cashier Supervisor
10.2016 - 06.2021
Bachelor of Arts - Health And Aging
McMaster University
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