Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Hailey Ortega

Bakersfield

Summary

Striving with determination and a strong work ethic to achieve the best customer service possible, while adapting to the work environment with a positive, mindful attitude. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Comfortable working in fast-paced environments to handle demanding workload.

Overview

3
3
years of professional experience

Work History

Hostess/Busser/Expo

Panini Kabob Grill
Current - Current
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Handled cash payments and reconciled daily transactions accurately.
  • Maintained a clean and organized dining area.
  • Handled guest inquiries and resolved minor issues promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Greeted guests warmly and guided them to their tables.

Cashier/Server

Cataldo’s Pizzeria
07.2024 - Current
  • Answering the phone & receiving & processing orders as well as online orders.
  • Maintaining a clean workspace while following food safety guidelines.
  • Provide customer service & cash handling, as well as credit card transactions.
  • Prepping sauces, toppings, & other ingredients.
  • Assembling pizza boxes & packaging salads & other menu items.

Cashier

Garcia’s Feed & Pet
01.2024 - 04.2024
  • Cleaning store and stocking shelves with new inventory from daily shipments.
  • Helping customers with any questions & needs.
  • Caring for animals; cleaning and refilling cages, filling waters, and food.
  • Cash Handling & making sure for correct price on items.

File Clerk

Michael R. Kilpatrick & Associates
07.2022 - 05.2023
  • Responsible for organizing client cases according to court mandates.
  • Working with paralegals to update forms correctly and calling clients for further measures on case.

Education

true - Nursing

Bakersfield College
1801 Panorama Dr
08-2025

High School Diploma - 925 Jewetta Ave

Liberty High School
925 Jewetta Ave
05.2024

Skills

  • Service prioritization
  • Effective multitasking
  • Table bussing
  • Safe food handling
  • Customer service
  • Cash handling
  • Time management
  • Problem resolution
  • Interactive communication skills

Accomplishments

  • Member, Spanish & National Honor Society, 08/01/20 - 05/31/22
  • Ambassador, Regional Occupational Center, 2022
  • FFA, Regional Occupational Center, 2022 - 2024
  • Volunteer, Kern County Museum, 2021
  • Link Crew Leadership, Liberty High School, 08/01/20 - 05/31/23

Languages

Spanish
Native/ Bilingual

Timeline

Hostess/Busser/Expo

Panini Kabob Grill
Current - Current

Cashier/Server

Cataldo’s Pizzeria
07.2024 - Current

Cashier

Garcia’s Feed & Pet
01.2024 - 04.2024

File Clerk

Michael R. Kilpatrick & Associates
07.2022 - 05.2023

true - Nursing

Bakersfield College

High School Diploma - 925 Jewetta Ave

Liberty High School
Hailey Ortega