Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
References
Timeline
Generic

Mya Rochemont

Summary

Quick learner and reliable professional with demonstrated history of exceptional customer service and effective multitasking at Bain's BBQ, Skeeter Barlow's and various other restaurants. Leveraged hospitality expertise and communication skills to enhance guest satisfaction and streamline operations. Demonstrated exceptional ability in cleanliness maintenance, seating, side meal preparation, and food running, contributing to a significant improvement in guest experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hostess/Busser/Expo

Bain's BBQ & Smokehouse
08.2023 - 02.2024
  • Answered customer questions about hours, seating, and menu information.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Input orders accurately into POS terminal and accepted payments of takeout orders.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Busser

Skeeter Barlow's Grill & Bar
08.2023 - 01.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

Hostess

The Loose Goose RestoPub & Lounge
01.2023 - 08.2023
  • Greeted customers warmly upon arrival and provided friendly presence throughout dining experience, in aid of running food for servers to the previously seated tables.
  • Supported servers and barbacks with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

St Patrick's Catholic High School
Sarnia, ON
06.2026

Skills

  • Customer Service
  • Effective Multitasking
  • Phone Etiquette
  • Cleanliness Maintenance
  • Payment Processing
  • Hospitality service expertise
  • Communication
  • Table Bussing
  • Food Running
  • Guest Seating
  • Food Production
  • Reliable and Trustworthy

Languages

French
Native or Bilingual

Certification

  • Certification in First Aid and Cpr Training - July 2024
  • Bronze Medallion Certification - July 2024
  • The Code and the AODA Training Certificate (Ontario Human Rights Commission) - July 2024
  • Customer Service Standard Training Certificate (Access Forward) - July 2024
  • Worker Health & Safety Awareness Certificate (Ministry of Labour) - July 2024
  • Babysitting and Working with Children - March 2020

Additional Information

Active Volunteer Work:

Camlachie United Church - March 2024-Current

Elementary Youth Soccer Program - March-June 2024(Seasonal)

Errol Village Farms - June 2024-Current


Previous Volunteer Work:

St Patrick's High School - May-June 2024 (Occasional)

South Windsor Youth Soccer Club - August 2022-August 2023

Maryvale Night Run - August 2022

References

References available upon request.

Timeline

Hostess/Busser/Expo

Bain's BBQ & Smokehouse
08.2023 - 02.2024

Busser

Skeeter Barlow's Grill & Bar
08.2023 - 01.2024

Hostess

The Loose Goose RestoPub & Lounge
01.2023 - 08.2023

High School Diploma -

St Patrick's Catholic High School

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Mya Rochemont