Hailey McFadyen
Guelph,ON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Store Manager
Starbucks Coffee Company
07.2023 - Current
- Ensured correct product inventory through the use of inventory management systems to ensure the correct products are available at the right times.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and partners (employees).
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Interacted well with customers to build connections and nurture relationships.
Shift Supervisor
Coffee Company Starbucks
12.2021 - 06.2023
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Prepared shift summary reports for store manager and communicated regularly on goals, progress and the support needed.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Helped store management meet standards of service and quality in daily operations.
- Completed cycle counts and monthly inventory.
Shift Supervisor
Pita Pit
10.2018 - 03.2020
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Garden Centre Manager
Loblaws Companies
03.2019 - 08.2019
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Education
Bachelor of Arts - Criminology
Wilfrid Laurier University
Brantford, ON05.2022
High School Diploma -
St. James Catholic High School
Guelph, ON06.2018
Skills
- Teamwork and Collaboration
- Inventory Oversight
- Customer Relations
- Operations Management
- Shift Scheduling
- Payroll Administration and Timekeeping
- Loss Prevention
- Task Prioritization
- Budget Administration
- Financial Administration
Timeline
Store Manager
Starbucks Coffee Company
07.2023 - Current
Shift Supervisor
Coffee Company Starbucks
12.2021 - 06.2023
Garden Centre Manager
Loblaws Companies
03.2019 - 08.2019
Shift Supervisor
Pita Pit
10.2018 - 03.2020
Bachelor of Arts - Criminology
Wilfrid Laurier University
High School Diploma -
St. James Catholic High School
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