Hailey Coates
Mount Pearl,Canada
Summary
Sales associate with proven expertise at Pipers Department Store, excelling in customer service and teamwork. Enhanced operational efficiency through effective communication and meticulous attention to detail. Dependable and adaptable, consistently delivering exceptional results in fast-paced environments, ensuring customer satisfaction and streamlined transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate/Password Holder
Pipers Department Store
Mount Pearl, Canada
08.2021 - Current
- Enhanced service quality and teamwork through effective communication with customers and coworkers.
- Balanced multiple tasks in fast-paced environment, including cashier duties and merchandise restocking.
- Executed refunds, price adjustments, and discounts as designated password holder by management.
Stocker,
Dave Pretty Agency
Mount Pearl, Canada
06.2021 - 07.2021
- Stocked and packaged merchandise to maintain organized shelves and product availability for customers.
- Assisted with cashier operations to support store functionality and streamline customer transactions.
- Contributed to product assembly, improving overall efficiency in store operations.
Education
High School Diploma -
Mount Pearl Senior High
Mount Pearl, NL06-2023
Bachelor of Science - Psychology
Memorial University of Newfoundland
St. John's, NLSkills
- Sales expertise
- Refund processing
- Customer service excellence
- Team collaboration
- Organizational skills
- Dependability
- Attention to detail
- Punctuality
- Strong work ethic
- Conscientious approach
- Adaptability in fast-paced environments
- Merchandising
Extracurricular Activities
- Mount Pearl Show Choir, 09/01/18 - 06/30/23
- Voice Lessons - The Studio of Etcetera Productions, 09/01/18 - 06/30/23
- Ensemble - The Studio of Etcetera Productions, 09/01/23 - Present
References
- Rowena Sinclair, Manager, Pipers Department Store, rsinclair@pipers.ca
- Mackenzie Oates, Supervisor, Dave Pretty Agency, 709-687-7989
Accomplishments
- Awarded with honors each year of high school whilst taking advanced courses
- Accepted into the highly competitive psychology program at MUN
- Received a youth award with my performance group for our production of "Into the Woods"
- Maintained a 3.8 GPA throughout my time at MUN
Timeline
Sales Associate/Password Holder
Pipers Department Store
08.2021 - Current
Stocker,
Dave Pretty Agency
06.2021 - 07.2021
High School Diploma -
Mount Pearl Senior High
Bachelor of Science - Psychology
Memorial University of Newfoundland