Hafsa Hashi

- Assisted with personal care such as grooming, dressing, eating, and bathing.

- Managed medication administration, ensuring compliance with prescribed dosages.

- Organized resident rooms to meet individual needs and implemented safety measures.

- Escorted residents to medical appointments and monitored changes in health and behavior.

- Recorded vital signs and medication use, documenting any variances or concerns.

Supported residents with daily living activities and provided companionship

- Performed administrative tasks including filing, copying, scanning, and faxing documents.

- Managed incoming calls, greeted clients, and responded to their inquiries and requests.

- Processed payments efficiently and maintained organized financial records.

- Prioritized and organized multiple tasks to meet deadlines and support office operations.

- Assisted customers with product inquiries and provided options for special requests.

- Maintained a respectful, patient, and professional demeanor when addressing customer complaints.

- Facilitated smooth customer service operations through effective communication and problem-solving.