Hadia Arghoon
Mississauga,ON
Summary
Dynamic and adaptable professional with a strong background in customer service, retail operations, and legal office administration. Proven ability to communicate effectively, collaborate within teams, and solve problems efficiently in fast-paced environments. Recognized for reliability, meticulous attention to detail, and proficiency in managing multiple tasks while maintaining professionalism and accuracy. Committed to further developing transferable skills and gaining valuable experience across the retail, customer service, legal, and administrative sectors.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Retail Store Associate / Cashier
Winners TJX
03.2026 - Current
- Processed 200+ customer transactions per day in a fast-paced retail environment using POS systems
- Handled cash, debit, and credit transactions accurately while maintaining speed and attention to detail
- Processed customer returns, exchanges, and refunds according to store policies and procedures
- Provided friendly customer service by greeting customers, answering questions, and supporting a positive shopping experience
- Supported fitting room operations, floor recovery, and merchandising to maintain store organization and presentation standards
- Assisted with restocking shelves, organizing inventory, and processing new merchandise deliveries
- Worked collaboratively with team members to manage high customer traffic during peak hours and ensure smooth store operations
Senior Sales Associate / Cashier
Boathouse
12.2023 - Current
- Handled high volume transactions efficiently while maintaining excellent customer service
- Processed 100+ customer transactions per shift accurately and efficiently in a fast-paced retail environment
- Maintained a clean, well-organized store environment to support a positive shopping experience
- Resolved customer questions and concerns professionally, contributing to customer satisfaction and loyalty
- Worked collaboratively with team members to ensure smooth store operations during busy periods
Co-op Student
Miles Canadian Immigration & Legal Services
02.2026 - 06.2026
- Answered phone calls and greeted clients professionally
- Recorded client arrival and departure times
- Organized legal documents, receipts, and case files
- Created Excel spreadsheets for expenses, taxes, and financial records
- Processed and organized over 6,000 receipts for client tax files
- Assisted with scanning, printing, copying, and emailing documents
- Observed criminal and corporate law case preparation
- Researched legal terminology and assisted with case summaries
- Supported lawyers with document preparation and filing
- Assisted in preparing Crown pre-trial and legal case notes
Cashier Supervisor
Koulit Cafe
09.2023 - 11.2023
- Independently managed cafe operations during shifts, serving 40–70 customers per shift while maintaining efficient and friendly service
- Quickly and accurately counted drawers at start and end of each shift
- Built positive relationships with customers to increase repeat business
- Verified accuracy of daily sales by reconciling receipts, checks, and cash
- Closed the cafe independently by following all security, cash-out, and cleaning procedures
- Cleaned and sanitized cafe area, including counters, floors, and equipment, before closing
Education
High School Diploma -
Port Credit Secondary School
Mississauga, ON6 2027
Skills
- Excellent Customer Service & Communication
- Cash Handling & POS Systems
- Time Management & Multitasking
- Office Administration
- Microsoft Excel & Data Entry
- Problem Solving
- Teamwork & Collaboration
- Organization & Attention to Detail
- Product knowledge expertise
- Upselling strategies
- Loss prevention awareness
- Reliability and punctuality
Languages
English
Persian
Uzbek
Turkish
German
Certification
- Co-operative Education Placement Certificate - June 2026
- WHMIS CERTIFICATION - February 2026
- Peer Leader Certificate World of Welcome Orientation Program - August 2025
- Workplace Health & Safety Training - December 2023
Timeline
Retail Store Associate / Cashier
Winners TJX
03.2026 - Current
Co-op Student
Miles Canadian Immigration & Legal Services
02.2026 - 06.2026
Senior Sales Associate / Cashier
Boathouse
12.2023 - Current
Cashier Supervisor
Koulit Cafe
09.2023 - 11.2023
High School Diploma -
Port Credit Secondary School
Awards & Recognition
- Most Email Taker – May 2026 | Boathouse
Awarded for professionalism, responsiveness, and excellent customer communication skills. - Best Line Void Controller – April 2026 | Boathouse
Recognized for outstanding accuracy, attention to detail, and efficiency in handling register transactions and line void procedures. - Campaign Volunteer Recognition - May 2025 | Sonia Sidhu Federal Election Campaign