Hadeel Alramh
Grande Prairie,AB
Summary
Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements and skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Miniso Store
01.2022 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Customer Service Representative
Chatcafe
02.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
NWP College
10726 106 Ave Grande PrairieSkills
- productive& responsible
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- highly organized
- excellent communication skills
- faster learner
- Multi-tasking
- ability to work under pressure
- positive attitudes
- occupational health and safety awareness
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Sales Associate
Miniso Store
01.2022 - 02.2024
Customer Service Representative
Chatcafe
02.2021 - 12.2021
High School Diploma -
NWP College
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