Customer Service Representative
- Provided outstanding customer service, ensuring welcoming and friendly atmosphere
- Maintained a clean and organized work area, following all safety and sanitation guidelines
- Operated and maintained coffee equipment and machines
- Accurately processed customer orders, handled cash, and operated point-of-sale system
- Addis Ababa, AA] | - Assisted customers with inquiries, product recommendations, and problem resolution
- Handled customer complaints and concerns with professionalism and focus on resolving issues to their satisfaction
- Maintained strong knowledge of products and services to effectively communicate and upsell to customers
- Worked as part of team to meet sales targets and provide exceptional service.
