Habon Ibrahim
Toronto,Canada
Summary
Compassionate and reliable Personal Support Worker seeking a position where I can apply my training in client care, customer service, and community support to enhance the quality of life for clients and contribute positively to the organization.
Overview
11
11
years of professional experience
Work History
Cashier & Sales Associate
Fairview
01.2013 - 01.2014
- Processed customer purchases and provided efficient checkout service
- Engaged with customers to offer assistance and product recommendations
- Handled exchanges, refunds, and customer service issues
- Organized inventory, restocked merchandise, and maintained display areas
- Collaborated with team members to support store promotions and events
Cashier
McDonald’s
01.2011 - 01.2013
- Operated cash register and managed customer orders efficiently
- Maintained cleanliness and organization of front counter area
- Ensured accuracy in order preparation and delivery
- Provided fast and friendly service in a high-volume environment
- Assisted team with restocking and shift change preparations
Cashier & Sales Associate (Jewelry Department)
Winner’s
01.2003 - 01.2006
- Operated cash register, processed customer purchases, and balanced cash drawers
- Provided customer service including returns, exchanges, and inquiries
- Assisted in jewelry sales with product knowledge and upselling techniques
- Organized merchandise, stocked shelves, and maintained store presentation
- Collaborated with team members to meet sales goals and maintain smooth store operations
Education
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Elementary School: Gabrielle Roy
Assaulted Women and Children’s Counselling & Advocacy (AWCCA)
George Brown College
09.2025
Personal Support Worker (PSW)
Medix College
01.2019
Police Foundations
Loyalist College
01.2008
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Secondary School: Collège Français
01.2006
Skills
- Bilingual (English,French, Somali)
- HDML programmer
- Multitasking skills
- Strong customer service and communication skills
- Experience handling cash, POS systems, and financial transactions
- Ability to work effectively in fast-paced environments
- Personal Support Worker training with focus on client care
- Counselling and advocacy skills through AWCCA program
- Team collaboration and problem-solving abilities
- Multilingual communication (English, French, others if applicable)
- Time management skills
Cover letter
Habon Ibrahim
501 Adelaide St East, Toronto, ON M5A 4K1
Email: habon.ibrahim@hotmail.com | Phone: 416-844-8145
September 25, 2025
Hiring Manager
[Company Name]
[Company Address]
Dear Hiring Manager,
I am writing to express my interest in a position within your organization. As a compassionate
and reliable Personal Support Worker (PSW) with a strong foundation in client care,
customer service, and community advocacy, I am confident in my ability to contribute
positively to your team.
My background includes hands-on experience assisting clients with daily living activities,
ensuring their comfort and safety, while also applying excellent communication and
problem-solving skills gained through both my PSW training and customer service roles. I take
pride in providing respectful, high-quality care and support tailored to individual needs.
I would welcome the opportunity to discuss how my skills and dedication can support your
team’s goals. Thank you for your time and consideration.
Sincerely,
Habon Ibrahim
Timeline
Cashier & Sales Associate
Fairview
01.2013 - 01.2014
Cashier
McDonald’s
01.2011 - 01.2013
Cashier & Sales Associate (Jewelry Department)
Winner’s
01.2003 - 01.2006
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Elementary School: Gabrielle Roy
Assaulted Women and Children’s Counselling & Advocacy (AWCCA)
George Brown College
Personal Support Worker (PSW)
Medix College
Police Foundations
Loyalist College
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Secondary School: Collège Français