Summary
Overview
Work History
Education
Skills
Cover letter
Timeline
Generic

Habon Ibrahim

Toronto,Canada

Summary

Compassionate and reliable Personal Support Worker seeking a position where I can apply my training in client care, customer service, and community support to enhance the quality of life for clients and contribute positively to the organization.

Overview

11
11
years of professional experience

Work History

Cashier & Sales Associate

Fairview
01.2013 - 01.2014
  • Processed customer purchases and provided efficient checkout service
  • Engaged with customers to offer assistance and product recommendations
  • Handled exchanges, refunds, and customer service issues
  • Organized inventory, restocked merchandise, and maintained display areas
  • Collaborated with team members to support store promotions and events

Cashier

McDonald’s
01.2011 - 01.2013
  • Operated cash register and managed customer orders efficiently
  • Maintained cleanliness and organization of front counter area
  • Ensured accuracy in order preparation and delivery
  • Provided fast and friendly service in a high-volume environment
  • Assisted team with restocking and shift change preparations

Cashier & Sales Associate (Jewelry Department)

Winner’s
01.2003 - 01.2006
  • Operated cash register, processed customer purchases, and balanced cash drawers
  • Provided customer service including returns, exchanges, and inquiries
  • Assisted in jewelry sales with product knowledge and upselling techniques
  • Organized merchandise, stocked shelves, and maintained store presentation
  • Collaborated with team members to meet sales goals and maintain smooth store operations

Education

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Elementary School: Gabrielle Roy

Assaulted Women and Children’s Counselling & Advocacy (AWCCA)

George Brown College
09.2025

Personal Support Worker (PSW)

Medix College
01.2019

Police Foundations

Loyalist College
01.2008

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Secondary School: Collège Français
01.2006

Skills

  • Bilingual (English,French, Somali)
  • HDML programmer
  • Multitasking skills
  • Strong customer service and communication skills
  • Experience handling cash, POS systems, and financial transactions
  • Ability to work effectively in fast-paced environments
  • Personal Support Worker training with focus on client care
  • Counselling and advocacy skills through AWCCA program
  • Team collaboration and problem-solving abilities
  • Multilingual communication (English, French, others if applicable)
  • Time management skills

Cover letter

Habon Ibrahim

501 Adelaide St East, Toronto, ON M5A 4K1

Email: habon.ibrahim@hotmail.com | Phone: 416-844-8145

September 25, 2025

Hiring Manager

[Company Name]

[Company Address]

Dear Hiring Manager,

I am writing to express my interest in a position within your organization. As a compassionate

and reliable Personal Support Worker (PSW) with a strong foundation in client care,

customer service, and community advocacy, I am confident in my ability to contribute

positively to your team.

My background includes hands-on experience assisting clients with daily living activities,

ensuring their comfort and safety, while also applying excellent communication and

problem-solving skills gained through both my PSW training and customer service roles. I take

pride in providing respectful, high-quality care and support tailored to individual needs.

I would welcome the opportunity to discuss how my skills and dedication can support your

team’s goals. Thank you for your time and consideration.

Sincerely,

Habon Ibrahim

Timeline

Cashier & Sales Associate

Fairview
01.2013 - 01.2014

Cashier

McDonald’s
01.2011 - 01.2013

Cashier & Sales Associate (Jewelry Department)

Winner’s
01.2003 - 01.2006

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Elementary School: Gabrielle Roy

Assaulted Women and Children’s Counselling & Advocacy (AWCCA)

George Brown College

Personal Support Worker (PSW)

Medix College

Police Foundations

Loyalist College

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Secondary School: Collège Français
Habon Ibrahim