HABIBUR RAHMAN
Antigonish,NS
Summary
Results-driven Business Management graduate with over 2 years of experience in supervisory roles. Proven track record in enhancing operational efficiency, leading cross-functional teams, and implementing strategic initiatives to drive business growth. Adept at managing complex projects, optimizing resources, and fostering a collaborative work environment. Exceptional interpersonal and communication skills with a strong commitment to achieving organizational objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
Antigonish, Nova Scotia
02.2023 - Current
- Directed and supervised team of 15 employees in daily operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Implemented quality control measures, significantly reducing error rates.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Education
Post-Baccaleurate Diploma - Business Management
Cape Breton University
Sydney, NS01-2024
BBA - Business Administration
Jiangxi Normal University
Jiangxi, China01-2021
Skills
- Data Analytics
- Operations Management
- Business Development
- Strategic Planning
- Schedule development
- Staff Management
- Waste Reduction
- Negotiation
- Financial Management
Accomplishments
- Jiangxi Normal University Provincial Scholarship (2018)
Certification
- Food Handling Certificate
Affiliations
- Traveling
- Photography
References
References available upon request.
Timeline
Supervisor
Tim Hortons
02.2023 - Current
Post-Baccaleurate Diploma - Business Management
Cape Breton University
BBA - Business Administration
Jiangxi Normal University
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