Gwenaelle Londechal
Red Deer,AB
Summary
Highly motivated team player with a passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support when needed. Experienced in delivering guidance and education on various topics such as academics, behavior management and languages activities.
Overview
13
13
years of professional experience
Work History
Educational Assistant
Red Deer Public School District
2018.09 - 2023.06
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Retail Assistant
Casio/G-Shock
2016.06 - 2016.10
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Food and Beverage Assistant Manager
The Artisan Of Clerkenwell
2011.02 - 2016.06
- Resolved customer complaints involving food or beverage quality and service.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
Head Waitress
The Adelphi
2015.11 - 2016.02
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained staff members on use of POS system.
Seasonal Clerk Assistant
LVL Medical
2015.07 - 2015.10
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Au Pair
Private Household
2010.08 - 2011.05
- Kept children's areas neat and clean.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social and emotional growth.
Education
After-Degree - Kindergarten And Elementary Education
Campus St Jean - University Of Alberta
Edmonton ( Courses Will Be Online)06.2025
Master of Arts - French As A Foreign And Secondary Language
Sorbonne Nouvelle Paris 3 (France)
Paris, France06.2018
Bachelor of Arts - English Cultural Studies
Sorbonne Nouvelle Paris 3
Paris (France)09.2015
Skills
- Post-Secondary Education
- Classroom Management
- Guest Relations
- First Aid
- Issue and Conflict Resolution
- Sales Strategies
Additional Information
I speak French and English.
Timeline
Educational Assistant
Red Deer Public School District
2018.09 - 2023.06
Retail Assistant
Casio/G-Shock
2016.06 - 2016.10
Head Waitress
The Adelphi
2015.11 - 2016.02
Seasonal Clerk Assistant
LVL Medical
2015.07 - 2015.10
Food and Beverage Assistant Manager
The Artisan Of Clerkenwell
2011.02 - 2016.06
Au Pair
Private Household
2010.08 - 2011.05
After-Degree - Kindergarten And Elementary Education
Campus St Jean - University Of Alberta
Master of Arts - French As A Foreign And Secondary Language
Sorbonne Nouvelle Paris 3 (France)
Bachelor of Arts - English Cultural Studies
Sorbonne Nouvelle Paris 3
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