Gurwinder Kaur

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• carried out day to day duties accurately and efficiently

• Managed team of employees overseeing hiring, training and professional growth of employees
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• May perform key holdings duties if required such as opening and closing the store and signing for deliveries.

Check inventory every week and ordered required products for store.

• Counted cash register drawers at beginning and end of each shift to prepare bank deposits.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Stocked shelves to organize aisles in assigned department.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.