Gurvir Mangat

Monitor premises and ensure safety for staff, visitors, and property.

Respond to incidents and emergencies with professionalism and quick decision-making.

Write accurate incident reports and follow security procedures

Provide customer service by assisting the public and de-escalating conflicts when

needed.

Assist customers with transit bookings and scheduling, ensuring efficiency and accuracy.

Handle inquiries and resolve issues to maintain a smooth customer experience.

Keep records of interactions to improve service delivery.

Investigate and resolve complaints in a timely and professional manner.

Assisted customers in selecting health and wellness products based on their needs.

Provided product knowledge and guidance on supplements.

Processed cash and card transactions accurately.

Handled customer inquiries by phone and in-store.