MANVEER KAUR
Brandon,MB
Summary
Dynamic security professional with extensive experience at Commissionaires, excelling in emergency response and surveillance. Proven ability to enhance safety through proactive patrolling and effective incident reporting. Strong communicator and team leader, committed to maintaining a secure environment while delivering exceptional customer service. First aid certified, ensuring readiness in critical situations.
Overview
7
7
years of professional experience
Work History
CASUAL SECURITY GUARD
Commissionaires
Brandon, MB
06.2024 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify and address potential security breaches.
- Responded promptly to alarms and emergencies, ensuring swift resolution of incidents.
- Maintained accurate records of activities, incidents, and observations during shifts.
- Provided exceptional customer service while interacting with visitors and employees.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Department Manager
McDonald's Restaurant
Brandon, MB
05.2024 - Current
- Supervised daily operations to ensure quality service and adherence to company standards.
- Trained and mentored team members on customer service best practices.
- Implemented efficient workflow processes to enhance staff productivity and service speed.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
- Collaborated with management to develop promotional strategies that increased sales volume.
- Conducted performance evaluations, providing constructive feedback for employee development.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
CASUAL SECURITY GUARD
Paladin Security Group
Brandon, MB
01.2025 - 09.2025
- Implemented access control measures to regulate entry into restricted areas effectively.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Shift Leader
Garda Security
Winnipeg, MB
12.2022 - 09.2024
- Supervised security personnel, ensuring compliance with protocols and procedures.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Monitored surveillance systems, identifying potential security threats proactively.
- Developed operational procedures to improve incident response time and efficiency.
- Coordinated communication between teams during emergencies, ensuring swift resolution.
- Trained new employees and delegated daily tasks and responsibilities.
Security Guard
IMPACT SECURITY GROUP
Winnipeg, MB
09.2021 - 01.2023
Team Leader
Can Art Aluminum Extrusion
Brampton, ON
06.2020 - 02.2021
- Led team in optimizing aluminum extrusion processes to enhance production efficiency.
- Mentored junior staff on safety protocols and equipment operation for improved workplace safety.
- Implemented quality control measures, resulting in reduced defects and increased product reliability.
- Coordinated workflow scheduling to meet project deadlines while maintaining resource allocation efficiency.
Warehouse Worker
United Staffing Agency
Brampton, ON
09.2018 - 08.2020
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener04-2020
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Punctuality
- CCTV monitoring
- Incident reporting
- Emergency response
- First aid certified
- English fluency
- Emergency awareness
- Surveillance
- Security operations experience
- Report preparation
- Event security
- Patrol techniques
- Document preparation
- Guard post rotation
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
CASUAL SECURITY GUARD
Paladin Security Group
01.2025 - 09.2025
CASUAL SECURITY GUARD
Commissionaires
06.2024 - Current
Department Manager
McDonald's Restaurant
05.2024 - Current
Shift Leader
Garda Security
12.2022 - 09.2024
Security Guard
IMPACT SECURITY GROUP
09.2021 - 01.2023
Team Leader
Can Art Aluminum Extrusion
06.2020 - 02.2021
Warehouse Worker
United Staffing Agency
09.2018 - 08.2020
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning