Gurvindar Singh
Edmonton,AB
Summary
Accomplished Operations and Quality Manager with a proven track record from past 7-8 Years, enhancing operational efficiency and team leadership. Expert in Warehouse Operations on various scales, I significantly improved productivity and reduced workplace incidents by over 30% with any of my previous given workplaces. Skilled in driving continuous improvement and quality assurance, I excel in fast-paced environments, ensuring excellence in project delivery and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Warehouse Operations Specialist
Coca-Cola Canada
05.2023 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Improved safety protocols, significantly reducing workplace incidents by conducting regular audits and training sessions.
Operations and Quality Manager
AltraFoods
10.2020 - 03.2023
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
Operations and Quality Manager
GoodFood
03.2018 - 10.2020
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Work closely with legal and safety departments to ensure that activities remain compliant
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assistant Warehouse Manager
ADN Foods
03.2016 - 06.2018
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
- Enhanced employee morale by fostering an inclusive team environment that encouraged open communication channels between staff members at all levels of the organization.
Education
Bachelor of Business Administration And Management - Business
LaSalle College
Montreal, QC01.2019
Diploma - Business Administration
Paul International School
Lakhimpur Kheri01.2015
High School Diploma -
Paul International School
Lakhimpur Kheri01.2012
Skills
Operational Efficiency
Planning and coordination
Cross-Functional Communication
Project Management
WMS
Leadership and Team Building
Logistics Management
Continuous Improvement
Warehouse Operations
Quality Assurance
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working
Timeline
Warehouse Operations Specialist
Coca-Cola Canada
05.2023 - Current
Operations and Quality Manager
AltraFoods
10.2020 - 03.2023
Operations and Quality Manager
GoodFood
03.2018 - 10.2020
Assistant Warehouse Manager
ADN Foods
03.2016 - 06.2018
Bachelor of Business Administration And Management - Business
LaSalle College
Diploma - Business Administration
Paul International School
High School Diploma -
Paul International School
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