Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zac Shaw

Regina,SK

Summary


Operations professional with solid background in streamlining processes and enhancing operational efficiency. Known for effective team collaboration and achieving results in dynamic environments. Skilled in process optimization and problem-solving, with reliable and adaptable approach to changing needs.


Currently Seeking Only Part Time Employment Alongside my current Job.

Overview

10
10
years of professional experience

Work History

Operations Specialist / Warehouse Associate

McDougall Auctioneers Ltd.
02.2023 - Current
    • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
    • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
    • Loaded, unloaded, and moved material to and from storage and production areas.
    • Successfully managed multiple projects simultaneously while adhering to deadlines.
    • Performed general housekeeping and cleaning tasks.
    • Photographed Variety of Items, Including Farm Livestock Equipment (Farm Panels, Chute Gates. Sheep Fence, Etc), Mini Excavators, Skid Steers for usage on the McDougall Auctioneers main webpage.
    • Inputted correct details and descriptions of Items correctly.
    • Operated a Gas Engined Fork Lift. Off loaded and unloaded packages from customer trucks, semi-trailers, flat decks, etc.
    • Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
    • Consistently lifted materials weighing as much as 25 - 50 pounds plus
    • Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
    • Provided assistant training for new hires, in the proper operations of the department, fostering a supportive learning environment
    • Assisted customers with there warehouse pick up orders.
    • Currently Employed full time and seeking further opportunities within the future of the company
    • Received two additional raises above my original wage, which was agreed upon before official employment took place. First was received one week after my first day, and another received in early 2024. both which were $2.00 increments.
    • Successfully passed my probationary period, and remained with the company ever since. Seeking further opportunities for advancement in the company. desiring and taking initiative to learn new skills to be a better more valuable asset in the future of the company

Product Specialist

Capital GMC Buick Cadillac
08.2022 - 11.2022
  • Assisted with demonstrations for vehicles to showcase functionality.
  • Responded to customer enquiries via telephone and email.
  • Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
  • Made daily cold calls, and emails to attract new potential & existing customers to purchase the products within the company.
  • Demonstrated vehicles and features, and conduct test drives.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Met customers on lot and in showroom to discuss available vehicles and options.

Counter Sales Associate

Southern Irrigation
03.2022 - 06.2022
    • Demonstrated expertise in product features and benefits while engaging with customers during sales presentations.
    • Reduced wait times for customers, expediting the checkout process through efficient register operation.
    • Handled cash transactions accurately; reconciled daily till balances to maintain financial integrity within the store.
    • Managed time well, balancing multiple tasks simultaneously while maintaining a high level of efficiency under pressure.
    • Maintained a clean and visually appealing sales floor, contributing to an inviting shopping environment.
    • Streamlined inventory management with diligent stock monitoring, replenishment, and organization.
    • Boosted customer satisfaction by providing knowledgeable product recommendations and personalized service.
    • Welcomed customers and offered immediate assistance in line with business policies.
    • Maintained clean, organized and professional counter space with continuous upkeep.
    • Documented orders in computer system with general conditions and special customer requirements.

Sales Associate Specialist

Visions Electronics
10.2021 - 01.2022
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Answered questions about store policies and addressed customer concerns.
  • Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
  • Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
  • Greeted customers and provided outstanding customer service.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Employed with the company from October 2021 - January 2022. Moved to Alberta temporarily. After having moved back to saskatchewan was able to find re-employment for the winter season in 2022.

Customer Service Representative /Gym Assistant

Planet Fitness
09.2019 - 06.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Assessed staff needs and offered assistance with checking in patrons during busy times.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Contributed to the gym''s overall success by consistently meeting or exceeding personal performance targets in areas such as membership sales, customer satisfaction, and cleanliness of the facility.

Seasonal Property Maintenance Worker

Regina Housing Authority
05.2018 - 09.2018
    • Self-motivated, with a strong sense of personal responsibility.
    • Skilled at working independently and collaboratively in a team environment.
    • Operated various yard maintenance equipment including lawn mowers, hedge trimmers, and leaf blowers effectively.
    • Checked equipment for safety and functionality before operating.
    • Enhanced property appearance by performing regular yard maintenance tasks such as mowing, trimming, and edging.
    • Contributed to a safe work environment by adhering to company safety policies while operating machinery or handling chemicals.
    • Mowed lawns using self-propelled and riding mowers.

      • .

      • Demonstrated skilled use and maintenance of landscape tools and equipment.
      • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
      • Removed debris and waste from outdoor areas.

Inventory Data Clerk

RGIS Inventory
01.2018 - 05.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Used computer software to store and retrieve data.
  • Utilized techniques for increasing data entry speed.
  • Verified accuracy of data entered into system to produce error-free reports.

Asbestos Worker

Jordan's Asbestos Removal
05.2016 - 09.2016
  • Collaborated with project managers, ensuring timely completion of asbestos abatement projects within budget constraints.
  • Removed asbestos using hand and power tools or specialty equipment.
  • Secured and contained asbestos and hazardous materials for transport.
  • Softened and removed asbestos by spraying then scraping asbestos off surfaces.
  • Prepared work areas with proper containment procedures and filtration systems.

Food Prep Cooking Assistant

Carl's Jr
06.2015 - 09.2015
  • Maintained a clean and organized workspace, ensuring compliance with health and safety guidelines.
  • Streamlined food preparation processes, increasing overall kitchen efficiency and productivity.
  • Collaborated with team members to ensure timely completion of orders during high-volume periods.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Operated various kitchen equipment safely such a fryers, conveyer ovens and mixers for optimal results in meal preparation.

Cashier /Frozen Yogurt Shop Worker

Menchies Yogurt
01.2015 - 05.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register accurately, ensuring correct change was given to customers while maintaining a balanced drawer.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Ensured food safety standards were met by regularly sanitizing workstations and equipment.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled high-pressure situations calmly during peak hours, maintaining excellent customer service despite increased stress levels.
  • Maintained a clean and welcoming environment for patrons through regular cleaning and organization tasks.

Education

High School Diploma -

F.W. Johnson Collegiate
Regina, SK
06-2015

Skills

  • Operational efficiency
  • Logistics management
  • Certified Fork-Lift Operator
  • Team building
  • Team leadership
  • Picking and packing
  • Self-motivated and disciplined
  • Heavy lifting
  • Loading and unloading
  • Material handling
  • Customer service

Languages

English
Full Professional

Timeline

Operations Specialist / Warehouse Associate

McDougall Auctioneers Ltd.
02.2023 - Current

Product Specialist

Capital GMC Buick Cadillac
08.2022 - 11.2022

Counter Sales Associate

Southern Irrigation
03.2022 - 06.2022

Sales Associate Specialist

Visions Electronics
10.2021 - 01.2022

Customer Service Representative /Gym Assistant

Planet Fitness
09.2019 - 06.2021

Seasonal Property Maintenance Worker

Regina Housing Authority
05.2018 - 09.2018

Inventory Data Clerk

RGIS Inventory
01.2018 - 05.2018

Asbestos Worker

Jordan's Asbestos Removal
05.2016 - 09.2016

Food Prep Cooking Assistant

Carl's Jr
06.2015 - 09.2015

Cashier /Frozen Yogurt Shop Worker

Menchies Yogurt
01.2015 - 05.2015

High School Diploma -

F.W. Johnson Collegiate

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Zac Shaw