Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gurveer Kour

3 Russell Creek Drive, Brampton,ON

Summary

Driven professional with a proven track record at Rogers Communications, adept in customer relationship building and machinery operation. Excelled in enhancing client satisfaction and increasing sales revenue through strategic upselling. Demonstrates exceptional interpersonal communication and a strong work ethic, fostering teamwork and ensuring workplace safety. Skilled Production Worker offering ona and half years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Overview

2
2
years of professional experience

Work History

Sales Representative

Rogers Communications
06.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Machine Operator

Silgan Plastics
07.2023 - 09.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Customer Service Cashier, Cook

Popeyes Chicken
05.2023 - 11.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.

Education

Diploma of Hospitality Management - Hotel And Restaurant Management

Cambrain At Hanson
Brampton, ON
04.2024

No Degree - Humanities Studies

Nosgey Public School
Sriganganagar, Rajasthan India
03.2022

Skills

    Customer Service

    Customer Relations

    Customer Relationship Building

    Interpersonal communication skills

    Strong Work Ethic

    Machinery Operation

    Attention to Detail

    Teamwork and Collaboration

    Workplace Safety

    Computer Skills

    Machine Maintenance

    Customer Satisfaction

    Patience and composure

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Sales Representative

Rogers Communications
06.2024 - Current

Machine Operator

Silgan Plastics
07.2023 - 09.2024

Customer Service Cashier, Cook

Popeyes Chicken
05.2023 - 11.2023

Diploma of Hospitality Management - Hotel And Restaurant Management

Cambrain At Hanson

No Degree - Humanities Studies

Nosgey Public School
Gurveer Kour