GURSIMRAN SINGH
Brampton,Canada
Summary
Motivated and entrepreneurial professional with experience in mortgage services, retail operations, and financial services. Proven ability to manage client relationships, lead business operations, and adapt across industries. Eager to contribute strong business acumen and hands-on leadership in a full-time role in finance, administration, or customer service.
Overview
11
11
years of professional experience
Work History
Owner/Operator - Cellphone Retail Store
Mississauga, ON, Canada
01.2021 - 06.2025
- Managed day-to-day retail operations including sales, inventory, and customer service
- Handled vendor negotiations, pricing strategy, and marketing
- Built loyal customer base through personalized service and tech support
Mortgage Agent Level 1
Mortgage Giant Inc
Mississauga, ON, Canada
02.2025 - 05.2025
- Assisted clients with residential mortgage needs and documentation
- Liaised with lenders and brokers to submit complete applications
- Supported loan processing from intake to approval
Owner/Operator
Lights Couture Electrical Goods
Patiala, India
01.2018 - 01.2021
- Oversaw import/export of electrical goods
- Managed supply chain, vendor relations, and B2B orders
- Led marketing and product expansion initiatives
Customer Service Associate
Punjab Gramin Bank
Patiala, India
01.2017 - 01.2018
- Opened and serviced bank accounts for elderly customers
- Provided assistance with forms, KYC documentation, and account queries
Operations Manager
Sethi Radio & Electric Store
Patiala, India
01.2014 - 01.2017
- Managed product sales, stock, and vendor coordination
- Supervised in-store staff and ensured smooth daily operations
Education
Bachelor of Business Administration -
Punjabi University
Patiala01.2013
Skills
- Mortgage Documentation & Processing
- Customer Relationship Management
- Retail Operations
- Financial Services Support
- Microsoft Office & QuickBooks
- Vendor & Inventory Management
- Strong Communication & Interpersonal Skills
Languages
English
Elementary
Timeline
Mortgage Agent Level 1
Mortgage Giant Inc
02.2025 - 05.2025
Owner/Operator - Cellphone Retail Store
01.2021 - 06.2025
Owner/Operator
Lights Couture Electrical Goods
01.2018 - 01.2021
Customer Service Associate
Punjab Gramin Bank
01.2017 - 01.2018
Operations Manager
Sethi Radio & Electric Store
01.2014 - 01.2017
Bachelor of Business Administration -
Punjabi University