Gurpreet Kaur Dhillon
Brampton,ON
Summary
Hardworking customer service representative experience and machine operating experience with strong history of meeting and exceeding customer expectations. Sales and service expert with record of achieving performance targets while maintaining high-quality standards. Expert-level knowledge of industry service protocols and best practices.
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
5
5
years of professional experience
Work History
Machine Operator
ALMAG Aluminum
02.2021 - Current
- Operate the saw in an effective and cost efficient manner while maintaining quality and safety standards.
- Perform the required PM checks on the saw daily. Follow work order specifications and packing instructions.
- Inspect cut lengths, critical dimensions and visually inspect material.
Line Leader
Polar Pak
08.2019 - 11.2020
- Quality inspection every hour to meet customer need.
- Provided and promoted solutions to eliminate reoccurring problems.
- Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
- Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
- Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
Education
Diploma - Accounting
Seneca College of Applied Arts And Technology
North York, ON12.2020
Skills
- Demonstrate outstanding problem solving and active listening skills - able to diffuse difficult customer situations with tact and ease
- Possess exceptional ability to resolve complex issues and build productive relationship with customers
- Strong leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on sales and customers
- Ability to work and make decision independently
- Competent in the use of measuring instruments ie Calipers, Micrometers
- Computer Skills
Timeline
Machine Operator
ALMAG Aluminum
02.2021 - Current
Line Leader
Polar Pak
08.2019 - 11.2020
Diploma - Accounting
Seneca College of Applied Arts And Technology
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