Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gurpreet Singh

Nanaimo,BC

Summary

Motivated, critical thinker and community oriented with advanced understanding of Law Enforcement, Public Safety, Resolving Conflict and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities,who is deeply passionate about serving the community.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Delivery Driver

FedEx
Nanaimo
07.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Protective Services Guard

Pattison Food Group
Nanaimo, British Columbia
06.2024 - Current
  • Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
  • Collaborated with law enforcement agencies during investigations and provided evidence as required.
  • Maintained high levels of alertness throughout shifts.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
  • Participated in the development of operational strategies for reducing shrinkage levels.
  • Collaborated with store personnel on the execution of security plans during special events.
  • Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions, and disposition.

Access Control Officer

Halifax International Airport Authority
Halifax, NS
01.2024 - 06.2024
  • Acts as an ambassador of the Airport Authority by assisting the public with various queries and by being proactive in offering assistance to curious or confused visitors.
  • Documenting legal documents and reporting all complaints, problems, incidents, activities, deficiencies, or concerns and informing the shift lead.
  • Enforced security policies and protocols to maintain a safe environment throughout the airport facility.
  • Monitoring terminal building, aircraft loading aprons, and perimeter for safety concerns and suspicious activity.
  • Coordinated with external law enforcement agencies during emergencies or high-risk situations.
  • Received, evaluated and investigated complaints of unauthorized entrance, vandalism, and theft.

Bailiff

Fivestar Bailiff & Civil Enforcement Services (NSPHA)
Dartmouth, NS
07.2022 - 12.2023
  • Supervising a unit of 10 security guards to evaluate clients' needs and deliver beyond expectation.
  • Investigated all disturbances on the property including trespass, theft, fire/intruder alarms, and intoxication, and determined the necessary response.
  • Write clear, professional, and detailed reports including incident, emergency, liability, and day-to-day reports.
  • Serving legal documents and assisting in Collection around Nova Scotia
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Security Supervisor

Fivestar Bailiff & Civil Enforcement Services
Dartmouth, NS
03.2022 - 07.2022
  • Create and implement schedules for security staff to ensure adequate coverage.
  • Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
  • Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
  • Conduct regular security audits to identify areas for improvement.
  • De-escalate crisis situations, provide support, and liaise with emergency services including Police, Fire and Paramedics
  • Provide first aid and medical response when required to

Mobile Security Supervisor

LTS Protective Services
Ontario
08.2021 - 12.2021
  • Monitored surveillance equipment; and inspecting edifices, and access points; permitting or refusing entry.
  • Patrolling inspections and proactively undertaking security measures to prevent burglary, damage, and other misbehavior.
  • Developed and implemented procedures for investigating security breaches, violations, and other suspicious activities at the site.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Created new strategies for improving customer service standards within the organization and report to Manager directly.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Education

High School Diploma - Hotel Operation Management -

Centennial College
Toronto, ON
04.2020

High School Diploma -

Government Senior Secondary School
Bodhni, India
04-2017

Skills

  • Conflict resolution / Ability to handle stressful situation
  • Written and Oral Communication
  • Maintaining Law and Order
  • Attentive and Observant
  • Team building
  • Evidence collection
  • Defensive Tactics
  • Emergency Preparedness
  • MS Word, Excel, and Outlook
  • Public Safety
  • Theft Prevention

Certification

  • Crisis Intervention and De-escalation, 2023, Canadian Police Knowledge Network
  • First Aid/CPR Level C Certification
  • Achieving Emotional Intelligence
  • Health and Safety Planner for Nova Scotia
  • Guide Dog Handler Rights
  • Use of Force and Handcuffing Certification Course
  • Report Writing
  • Strategic Thinking
  • Managing Conflict
  • ICS I -100, 2022, Incident Command System

Timeline

Delivery Driver

FedEx
07.2024 - Current

Protective Services Guard

Pattison Food Group
06.2024 - Current

Access Control Officer

Halifax International Airport Authority
01.2024 - 06.2024

Bailiff

Fivestar Bailiff & Civil Enforcement Services (NSPHA)
07.2022 - 12.2023

Security Supervisor

Fivestar Bailiff & Civil Enforcement Services
03.2022 - 07.2022

Mobile Security Supervisor

LTS Protective Services
08.2021 - 12.2021

High School Diploma - Hotel Operation Management -

Centennial College

High School Diploma -

Government Senior Secondary School
  • Crisis Intervention and De-escalation, 2023, Canadian Police Knowledge Network
  • First Aid/CPR Level C Certification
  • Achieving Emotional Intelligence
  • Health and Safety Planner for Nova Scotia
  • Guide Dog Handler Rights
  • Use of Force and Handcuffing Certification Course
  • Report Writing
  • Strategic Thinking
  • Managing Conflict
  • ICS I -100, 2022, Incident Command System
Gurpreet Singh