Gurpreet Singh
Bow Island,AB
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in English.
Overview
3
3
years of professional experience
Work History
Retail Sales Supervisor
Shell
Bow Island, Alberta
09.2023 - Current
- Approved payments by cheque and the return of merchandise.
- Sold products or services to customers
- Solved problems such as customer complaints and product shortages
- Maintained inventory and order merchandise
- Prepared reports regarding sales, products and human resources.
Food Service Supervisor
Tim hortons
Halifax, Nova Scotia
03.2022 - 02.2023
- Provided direction to staff on proper preparation techniques for menu items.
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction.
Customer Service Representative
24-7 Intouch
Brampton, ON
09.2021 - 02.2022
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Answered customer questions and addressed concerns resulting in reduction in customer complaints.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
High School Diploma -
Cambrian College of Applied Arts And Technology
04.2021
Skills
- Flexible Schedule
- Verbal and Written Communication
- Customer Service
- Team Oriented
- Quick Learner
- Multitasking
- Positive Attitude
Timeline
Retail Sales Supervisor
Shell
09.2023 - Current
Food Service Supervisor
Tim hortons
03.2022 - 02.2023
Customer Service Representative
24-7 Intouch
09.2021 - 02.2022
High School Diploma -
Cambrian College of Applied Arts And Technology
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