GURPREET KAUR MALHI
1-113 Hardisty Ave Hinton ,AB
Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Experienced Web Developer with passion for creating attractive and interactive websites meeting customer needs and exceeding expectations. Well-versed in developing custom WordPress themes and plugins. Excels in HTML, CSS, JavaScript and PHP development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Burger King
03.2023 - 01.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Greeted customers and answered inquiries regarding menu items and specials.
- Used proper techniques to prepare food and ingredients.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
WAREHOUSE ASSOCIATE
01.2022 - 09.2022
- Maintained safe and clean environment by keeping warehouse work areas neat, floors clean and goods safely stacked
- Received and processed warehouse orders using handheld scanner
- Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.
DATA ENTRY
IELTS INSTITUTION
01.2020 - 05.2020
- Applied effective time management techniques to meet tight deadlines.
- Delivered services to customer locations within specific timeframes.
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
Education
Computer Software and Database Development -
LAMBTON COLLEGE
MISSISSAUGA, ON12.2022
Bachelor of Science -
GHG KHALSA COLLEGE
05.2019
Skills
- Communication Skills, Customer-service Skills
- English
- HTML5, CSS, JavaScript, SQL, PHP, C, C, C#, Python, NET Core, Bootstrap
- Operational standards
- Order delivery practices
- Sanitation Guidelines
- Hygiene practices
- Kitchen Equipment Operation
Certification
- Data Handler, ABC IELTS Institute
- Librarian Assistant Certification, Bhagat Singh Library
Volunteer Experience
LIBRARY ASSISTANT, BHAGAT SINGH LIBRARY, MALERKOTLA, PUNJAB, 01/2020 Handled receipt processing for books, audio-visual and computer software inventories, Created a simple website to access for all types of books for online reading.
Hobbies and Interests
- Community Service
- Making Decorative things from waste material
- Play Basketball
Projects
WEBSITE DESIGNING, BRAMPTON, ON, 12/2021
Collaborated with teammates to design a website and handles daily traffic of 2 million users, Led a six-person team comprising web developers, product designers and programmers.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Restaurant Team Member
Burger King
03.2023 - 01.2024
WAREHOUSE ASSOCIATE
01.2022 - 09.2022
DATA ENTRY
IELTS INSTITUTION
01.2020 - 05.2020
Computer Software and Database Development -
LAMBTON COLLEGE
Bachelor of Science -
GHG KHALSA COLLEGE
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