Gurpreet Kaur
whiterock,British Columbia
Summary
Customer-focused professional passionate about delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Housekeeping Aide
PHSA Fraser Health Authority
White Rock, BC
11.2025 - Current
- Cleaned and sanitized patient rooms, washrooms, and clinical areas to uphold Fraser Health infection-control standards
- Disinfected high-touch surfaces to enhance patient safety and minimize infection risk
- Managed linen, waste, and biohazard materials in compliance with hospital safety procedures
- Operated cleaning equipment and chemicals according to safety protocols
- Responded promptly to service requests while maintaining patient privacy and dignity.
Assistant Store Manager
Dollar Tree
Surrey, BC
09.2024 - 08.2025
- Oversaw day-to-day store operations, managing opening, closing, and task delegation to ensure smooth workflow.
- Train, coach, and motivate staff to achieve sales and customer service goals.
- Managed inventory control, deliveries, merchandising, and stock replenishment to maintain optimal stock levels.
- Implemented loss prevention strategies to reduce theft and protect merchandise. and shrink reduction measures.
- Ensured compliance with company policies, safety standards, and operational guidelines to uphold store integrity.
- Managed cashier operations, including processing transactions and providing customer support., deposits, and daily reconciliation.
Key Holder
Dollarama
, Canada
05.2018 - 09.2018
- Delivered high-quality customer service while resolving complaints effectively.
- Oversaw cash balancing, deposits, and POS transactions to ensure accurate financial reporting.
- Coordinated store operations and supervised sales associates to enhance team performance.
- Trained new hires and guided staff development initiatives to achieve performance standards.
- Supported merchandising initiatives and implemented visual display strategies to boost sales.
Cosmetician / Customer Service
Shoppers Drug Mart
, Canada
10.2017 - 09.2018
- Exceeded sales goals through upselling, cross-selling, and promotions.
- Delivered exceptional customer experiences through personalized recommendations.
- Leveraged product knowledge to enhance merchandising standards and improve customer engagement.
- Managed inventory and processed customer transactions to ensure efficient store operations.
Retail Sales Associate
Kapra Mandi
Surrey, BC
02.2013 - 02.2014
- Boosted sales through effective upselling and cross-selling techniques.
- Delivered exceptional customer service to enhance shopping experience and assist with product selection.
- Ensured store cleanliness and organized merchandising while restocking to maintain an appealing shopping environment.
Education
Diploma - Health Administration
Granville College
Vancouver, BC12-2026
Certificate - Makeup And Hair Artist
Blanche Macdonal Institute
Vancouver, BC11-2016
Secondary School -
St. Joseph's Sen Sec School
Uttar Pradesh, India04-2011
Skills
- Infection control
- Sanitization procedures
- Health and safety compliance
- Waste disposal
- Pest prevention
- Facility maintenance
- Room preparation
- Records management
- Customer service
- Infection control
Certification
Makeup Artist Certification (2017 Present)
Personal Details
- Highest Level of Education: Secondary School
- Total years of experience: 7
Timeline
Housekeeping Aide
PHSA Fraser Health Authority
11.2025 - Current
Assistant Store Manager
Dollar Tree
09.2024 - 08.2025
Key Holder
Dollarama
05.2018 - 09.2018
Cosmetician / Customer Service
Shoppers Drug Mart
10.2017 - 09.2018
Retail Sales Associate
Kapra Mandi
02.2013 - 02.2014
Diploma - Health Administration
Granville College
Certificate - Makeup And Hair Artist
Blanche Macdonal Institute
Secondary School -
St. Joseph's Sen Sec School