Gurpreet Kaur
Prince George,BC
Summary
Skilled Front Line Shelter Worker with a proven track record at Active Support Against Poverty Shelter, adept in crisis intervention and MS Office. Excelled in client assistance, achieving significant improvements in client well-being through effective resource coordination and case management. Demonstrated exceptional ability to meet sales targets and enhance customer experience at Walmart, showcasing strong collaboration and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Line Shelter Worker
Active Support Agains Poverty Shelter
01.2021 - Current
- Assisted individuals in accessing necessary resources, improving their quality of life.
- Managed intake processes for smooth and efficient client onboarding.
- Provided emotional support to residents, enhancing their well-being.
- Coordinated with local agencies to ensure comprehensive care for all clients.
Customer Experience Associate
Walmart
11.2019 - 12.2020
• Delivered excellent customer service by assisting with inquiries and resolving issues.
• Achieved sales targets through product promotion and upselling techniques.
• Processed transactions accurately and handled returns efficiently.
• Maintained organized displays and replenished stock on the sales floor.
• Collaborated with the team to meet store goals and improve operations.
Education
Business Management - Business
College Of New Caledonia
Prince George, BC12.2021
Skills
- Client assistance
- Crisis intervention
- Resource coordination
- Case management
- MS office
Certification
- Food Safe Level 1
- First Aid Level 1
- CPR
- Workplace Violence Prevention
- Certified in Narcan Administration
Timeline
Front Line Shelter Worker
Active Support Agains Poverty Shelter
01.2021 - Current
Customer Experience Associate
Walmart
11.2019 - 12.2020
- Food Safe Level 1
- First Aid Level 1
- CPR
- Workplace Violence Prevention
- Certified in Narcan Administration
Business Management - Business
College Of New Caledonia
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