Gurpreet Kaur
Brampton,ON
Summary
Administrative and leasing professional with 3+ years of experience in property management, Leasing, and office administration. Adept at managing tenant relations, lease agreements, and ensuring smooth property operations while delivering "Best in Class" customer service. Strong organizational and problem-solving skills with a proven ability to multi-task in fast-paced environments. Proficient in Microsoft Office Suite, Yardi, and multi-residential property management.
Overview
3
3
years of professional experience
Work History
Property & Leasing Administrator
Quad at York
North York, Canada
11.2021 - Current
- Managed daily operations of a 1,512-bed student housing complex, ensuring superior customer service for tenants
- Addressed tenant inquiries, processed lease agreements, and promptly resolved issues, maintaining high satisfaction rates
- Coordinated office administration including email, phone calls, and walk-in visitor management, providing timely responses to resident concerns
- Drafted and reviewed lease agreements, managed rent collections, and enforced building rules in compliance with regulations
- Organized and maintained internal filing systems, monitored residence life expenditures, and oversaw service request processing
- Assisted in budgeting and suite turnover plans, aligning with financial forecasts and marketing strategies
- Supervised a team of 12 part-time staff, providing training on operational procedures and customer service
- Directed res-life events and resident retention programs, leading to a 60% resident retention rate
Technical Sales Representative
Optima Communications
Toronto, Canada
08.2021 - 10.2021
- Engaged with customers via telephone sales, identifying needs, overcoming objections, and selling relevant products
- Consistently achieving daily sales metrics
- Ensured a positive customer experience on each contact through developing customer relationships by providing friendly, open, engaging, and pleasant interaction always
Marketing Assistant
MCAT Mastery
Toronto, Canada
07.2021 - 10.2021
- Assisted in developing and executing marketing campaigns, leveraging strong communication skills to engage target audiences
- Managed company social media accounts, boosting engagement by 40%, demonstrating expertise in digital communication
- Collaborated on promotional event planning, enhancing company visibility and customer interaction
Education
Diploma - Business Management
Lambton College
Toronto, Canada05.2021
Bachelor of Business Administration -
Punjabi University
Punjab, India05.2018
Skills
- Tenant screening
- Lease negotiation
- Scheduling appointments
- Lease administration
- Rent collection
- Sales experience
Timeline
Property & Leasing Administrator
Quad at York
11.2021 - Current
Technical Sales Representative
Optima Communications
08.2021 - 10.2021
Marketing Assistant
MCAT Mastery
07.2021 - 10.2021
Diploma - Business Management
Lambton College
Bachelor of Business Administration -
Punjabi University
Similar Profiles
Ayman IramAyman Iram
Community Assistant at Campus Living Centres - The Quad At YorkCommunity Assistant at Campus Living Centres - The Quad At York
Kelly OsburnKelly Osburn
Supervisor of Picking Department at Quad City Freight & Quad City Consolidation, Inc.Supervisor of Picking Department at Quad City Freight & Quad City Consolidation, Inc.
Matt BathMatt Bath
Perfect Binder Operator at Quad GraphicsPerfect Binder Operator at Quad Graphics