Gurpreet Kaur
Calgary,AB
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
Shoppers drug mart
Calgary, AB
07.2023 - 09.2023
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Store Front Staff Member
Tim Horton
Calgary, AB
06.2022 - 06.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
Web Developer
Futech computer education
01.2013 - 01.2015
- Maintained strong education in latest technologies, software and hardware products for use in various projects.
- Directed design, writing and production of page content to fulfill project demands and satisfy customer needs.
Teacher
CBSE school
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Customer Service Assistant
futech
- Collaborated closely with colleagues to meet customer needs.
- Consulted with customers regarding needs and addressed concerns.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Education
Pharmacy - Medical
CDI College
Calgary, AB07.2023
Master of Science - IT Network Security
University
IndiaMBA - Business Administration
PTU
IndiaMasters - Master of Computer Application
PTU
Alberta security course -
Anazac Security
CalgaryFirst Aid And Cpr Course -
Anazac Security
Skills
- POS System Operation
- Exceeding Customer Expectations
- Retail Metrics and Goals
- Excellent Written and Verbal Communication
- Locating Merchandise
Timeline
Pharmacy Assistant
Shoppers drug mart
07.2023 - 09.2023
Store Front Staff Member
Tim Horton
06.2022 - 06.2023
Web Developer
Futech computer education
01.2013 - 01.2015
Teacher
CBSE school
Customer Service Assistant
futech
Pharmacy - Medical
CDI College
Master of Science - IT Network Security
University
MBA - Business Administration
PTU
Masters - Master of Computer Application
PTU
Alberta security course -
Anazac Security
First Aid And Cpr Course -
Anazac Security
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