HINAL VADODIYA

• Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Contributed to increased sales by offering expert advice on over-the-counter medications and products.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
• Completed regulatory compliance tasks, such as logging controlled substances, upholding legal requirements in pharmaceutical practices.
• Delivered exceptional customer service through active listening skills and addressing concerns promptly.
• Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
• Maintained current knowledge of industry trends by participating in continuing education opportunities related to pharmaceuticals.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.

• Enhanced QA processes by implementing risk-based testing strategies and automation tools.
• Reduced software defects by conducting thorough manual and automated test execution for various projects.
• Streamlined testing procedures, resulting in increased efficiency and reduced time spent on repetitive tasks.
• Improved product quality with meticulous attention to detail in executing test cases and reporting defects.
• Collaborated effectively with cross-functional teams to achieve project milestones and meet deadlines.
• Developed comprehensive test plans, ensuring full coverage of requirements and identifying potential issues early in the development cycle.
• Managed defect tracking system, prioritizing critical issues for swift resolution by the development team.
• Led a team of QA analysts, providing guidance, support, and mentorship to improve individual performance and overall team productivity.
• Implemented continuous improvement initiatives through regular reviews of QA processes, methodologies, and tools.
• Conducted root cause analysis for identified defects, recommending corrective actions to prevent future occurrences.
• Ensured compliance with industry standards and regulations by performing regular audits of software systems and documentation.
• Facilitated knowledge sharing among team members through effective communication channels such as meetings, presentations, and training sessions.
• Supported developers during code integration efforts by providing timely feedback on potential risks or issues discovered during testing activities.
• Contributed to the establishment of an agile development environment by actively participating in sprint planning meetings, daily stand-ups, retrospectives, and release planning sessions.

• Enhanced product quality by implementing rigorous testing procedures and protocols.
• Conducted thorough inspections for identifying defects and ensuring adherence to quality standards.
• Streamlined QA processes with well-defined test plans, increasing efficiency and reducing errors.
• Collaborated with cross-functional teams to identify areas of improvement in production processes.
• Developed comprehensive reports detailing test results, defect tracking, and corrective actions taken.
• Ensured compliance with industry regulations by conducting regular audits of internal systems and processes.
• Reduced customer complaints by proactively addressing product issues before release.

· Preparation, Review & Revision of quality related documents like Standard Operating Procedures, Process validation protocol & report, Certificate of analysis and Method of analysis.(Hindi, English, Gujarati)

· Involvement & Management of Quality management system like Change control, Deviation, Incident and Self-Inspection.

· Managing all activities like Dispensing, Manufacturing process, In process quality testing, In process and Finished product sampling and also ensure dispatch verification.

• Enhanced QA processes by implementing risk-based testing strategies and automation tools.
• Streamlined testing procedures, resulting in increased efficiency and reduced time spent on repetitive tasks.
• Collaborated effectively with cross-functional teams to achieve project milestones and meet deadlines.
• Led a team of QA analysts, providing guidance, support, and mentorship to improve individual performance and overall team productivity.

· Review of Product artworks and approval of artworks for different products.

· Handling of Stability and Preparation of Stability Protocols, Summary & Conclusion.

· Preparation of Batch Manufacturing Records and Batch Packing Records of formulation products like Oral dosage forms like Tablets, Capsules and Ointments & Lotions.

· Always co-operate with the all-team members of all departments and break time tables so that makes a good team work and a better atmosphere at work also it will create a better relation with my colleagues which will lead to the best output from the team.

• Improved product quality with meticulous attention to detail in executing test cases and reporting defects.