Gurpreet Kaur
Etobicoke,Ontario
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Tim Hortons
09.2022 - Current
- Provided excellent customer service for more than one year by taking orders, handling cash transactions, and ensuring a positive dining experience.
- Maintained a clean and organized work area, including restocking supplies and cleaning equipment.
- Demonstrated effective communication skills by working collaboratively with team members to ensure smooth operations during busy shifts.
Security Guard
Allied Universal Security
09.2022 - 11.2023
- Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations.
- Secured premises and personnel by patrolling the property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Prepared logs and reports as required.
Education
High School Diploma -
04.2024
Skills
- Strong interpersonal and communication skills
- Ability to remain calm and composed in high-pressure situations
- Attention to detail and keen observation skills
- Reliable and punctual work ethic
- Verbal and Written Communication
- Criminal Law
Languages
English
Native or Bilingual
Certification
- First Aid and CPR
- Smart Serve certificate
Timeline
Customer Service Representative - Tim Hortons
09.2022 - Current
Security Guard - Allied Universal Security
09.2022 - 11.2023
Pures College of Technology - High School Diploma,
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