Gurpreet Gill
Brampton
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet organization goals. Detail-oriented, team player with strong management skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Customs Supervisor
Bollore Logistics
12.2019 - Current
- Developed strong relationships with clients, facilitating smoother customs transactions and issue resolution.
- Streamlined customs processes by implementing efficient procedures and documentation standards.
- Managed complex customs operations for successful product clearance, ensuring compliance with all relevant regulations.
- Provided efficient customer service through attention to detail, quick response times, and expert advice on import matters.
- Provided clients with monthly data tracking reports as required.
- Guided the clients about CARM and helped clients with CARM registration and bond applications.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
Team Lead Key Account
Bollore Logistics
10.2018 - 12.2019
- Handled the responsibility of the Company's biggest account. Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Conducted regular progress reviews with individual team members to identify areas for improvement.
- Built strong relationships with customers through a positive attitude and attentive response.
- Communicated KPIs outlined in the annual review to inform employees of expectations and deliverables.
Customs Analyst (HVS)
Bollore Logistics
08.2015 - 06.2018
- Responsible for Customs clearance of Truck PARS, Ocean, Air and Rail shipments.
- Issue cheques for various charges (Freight, Terminal, Dock fee, Storage, Customs examination fee) for Ocean/Air shipments on behalf of clients.
- Perform EDI releases for shipments requiring CFIA documentation, import permits, and other necessary documents.
- Deal with internal and external customer inquiries.
Customs Analyst (HVS)
DHL Express Ltd
05.2014 - 08.2015
- Release High-value shipments as well as Low-value shipments when required
- Apply the correct tariff codes to all products being imported, figure the duties and tariffs for the products
- Prepare RMD packages for presentation to customs to obtain the release of shipments
- Perform EDI OGD releases, ACROSS, and CADEX
- Knowledge of NRCan, CFIA, Health Canada requirements, Transportation Canada
Classification Specialist/ Rater
FedEx Trade Networks
12.2008 - 10.2011
- Shipment data entry by taking care of the value of the shipment, Tariff Treatments, proper classification numbers, and any GST exemption codes.
- Analyzed, interpreted, and wrote reports and other documentation as well as calculation of charges and invoicing for related shipments.
- Rate and audit freight bills to ensure accuracy.
Waybill Clerk
FedEx Trade Networks
10.2006 - 12.2008
- Up-to-date knowledge of screening procedure by keeping in mind any Non-Resident Importer, Inco terms, Brokerage Inclusive Shipments, and shipments that belong to other Customs Brokers.
- Waybill shipment entries with proper billing information.
- Transcribed all relevant information from Consist Sheets into the computerized system.
Education
CCS (Certified Customs Specialist) - Customs
CSCB (Canadian Society of Customs Broker)
10.2008
MCA (Master’s in Computer Applications) - Computer Software
Punjab Techincal University
06.2005
Skills
- Customs Brokerage Experience
- HS Classification Understanding
- Problem Solving Abilities
- Team Leadership and Development
- Organizational Skills
- Customs Compliance Expertise
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Customs Supervisor
Bollore Logistics
12.2019 - Current
Team Lead Key Account
Bollore Logistics
10.2018 - 12.2019
Customs Analyst (HVS)
Bollore Logistics
08.2015 - 06.2018
Customs Analyst (HVS)
DHL Express Ltd
05.2014 - 08.2015
Classification Specialist/ Rater
FedEx Trade Networks
12.2008 - 10.2011
Waybill Clerk
FedEx Trade Networks
10.2006 - 12.2008
CCS (Certified Customs Specialist) - Customs
CSCB (Canadian Society of Customs Broker)
MCA (Master’s in Computer Applications) - Computer Software
Punjab Techincal University
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