Summary
Overview
Work History
Education
Skills
Timeline
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Debra gonzalez-currie

Brantford

Summary

Dynamic Customs Manager with a proven track record at Latham Pool Products Ltd, excelling in customs compliance and cross-border operations. Achieved significant cost reductions and streamlined processes through innovative strategies and strong leadership. Expert in import-export procedures, with exceptional problem-solving skills that enhance team productivity and customer satisfaction.

Overview

2024
2024
years of professional experience

Work History

Customs Manager

Latham Pool Products Ltd
  • Streamlined customs processes by implementing efficient procedures and documentation standards.
  • Championed the use of technology in customs management processes, resulting in increased efficiency and resource optimization.
  • Reduced import/export delays through proactive monitoring of regulatory changes and timely communication with stakeholders.
  • Conducted thorough audits of company''s customs activities to identify areas for improvement and ensure full compliance with regulations.
  • Saving Latham from huge fines: ie: $500,000 for incorrect shipping into Canada from Albany etc
  • Saved Latham from loosing steel coil purchases, by spending time working with all the USA and Canada H.D. galvanized steel coils. - Successfully finding a supplier and this supplier held all our coils in the USA and when required, shipped to our Steel divisions for us. Saving the Tariffs that were applied
  • Worked tirelessly on the weekends to make sure all products were cleared into both USA and Canada

Purchasing and Customs Manager

Technican Pool / Latham Pool Products Ltd. 1998-2023
03.1998 - 08.2023


  • Established long-term customer relationships by providing exceptional customer service.
  • Anticipated requirements and achieved put through
  • Developed and implemented strategies to increase
  • Provided excellent customer service, resolving concerns promptly and professionally.
  • Delivered exceptional customer service with timely communication and proactive problem solving.
  • Purchasing/Negotiations in the Steel Industry USA and Canada
  • Purchasing and Negotiations in the Pool resins, travelled to China to negotiate Fibre Glass for the in ground pool

Supervisor, Purchasing

Technican/Latham Pool Products
03.1998 - 08.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Devised and implemented processes and procedures to streamline operations.

Education

C.I.P. - Purchasing

Mohawk College of Applied Arts And Technology
Hamilton
04-2013

Skills

  • Import-export procedures
  • Shipping and receiving processes
  • Time management expertise
  • Incoterms proficiency
  • HS classification
  • Global sourcing strategies
  • Inventory control techniques
  • Customs compliance expertise
  • Trade agreement comprehension
  • Cost reduction strategies
  • Team leadership and development
  • Customs software mastery
  • Customs brokerage experience
  • Customs documentation mastery
  • Cross-border operations
  • Presentation
  • Problem-solving
  • Time management

Timeline

Purchasing and Customs Manager

Technican Pool / Latham Pool Products Ltd. 1998-2023
03.1998 - 08.2023

Supervisor, Purchasing

Technican/Latham Pool Products
03.1998 - 08.2023

Customs Manager

Latham Pool Products Ltd

C.I.P. - Purchasing

Mohawk College of Applied Arts And Technology

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Debra gonzalez-currie