GURBIR KAUR
Calgary,AB
Summary
Dedicated Retail Sales Supervisor with nearly three year background managing sales teams in retail environments. Boasting strong background in staff development and team leadership. Moreover Volunteer experience in dispatch operations with Rai Dispatch. Profound knowledge related to the transportation industry.
Overview
4
4
years of professional experience
Work History
GENERAL PLANT HELPER
Saputo
05.2023
- Meet or exceed daily production efficiency requirements provided by Supervisor or Production Manager
- Process cheese into required packaging
- Accurate completion of all required documents and sanitation procedures
- Ensuring strict adherence to food safety policies (HACCP, CFIA, GMP, BRC).
Retail Store Supervisor
Parkland - Fas Gas Plus
11.2020 - 01.2023
- Oversaw employees and store functions on daily basis.
- Answered product questions and assisted customers in selection and checkout.
- Provided staff training, coaching and recognition and enforced all safety rules and regulations
- Counted daily cash, prepared deposits and updated financial records with current totals
- Mentored sales team in document management and CRM software
Customer Service Representative
Walmart
10.2018 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Supported cashiers and customers to locate products, confirm prices and replenish stock
- Monitored aisles, restocked shelves and cleaned spills
- Educated and assisted customers in signing up for company-sponsored incentives and rewarded programs.
Education
LOGISTIC DISPATCH CERTIFICATION -
Rai Dispatch Training Inc
Calgary, Alberta02.2023
ADMINISTRATIVE PROFESSIONAL CERTIFICATE -
NorQuest College
Edmonton, AB07.2020
PROJECT MANAGEMENT CERTIFICATE -
MacEwan University
Edmonton, AB08.2019
BACHELOR OF TECHNOLOGY - COMPUTER SCIENCE ENGINEERING -
Punjab Technical University
Edmonton, AB04.2014
Skills
- Strong administrative and customer service skills
- Manage employees Orientation and training
- Embraces Teamwork
- Problem resolution
- Sales strategy development
- Organize inventory
- Adapatebilty
- Proficiency with MS Office
References
GKOwner: Fas Gas Station, Whitecourt, Ahsan Nawaz, 778-712-7786 Dipti Kanwar, Department Manger Walmart, deeptikanwar85@gmail.com, 780-719-4888
Volunteer Work
- Scheduled truck drivers, delivery vehicles, best traffic routes and ideal delivery windows and timeframes as necessary
- Generated bills of lading, freight invoices, and delivery receipts while maintaining records of all transactions and deliveries
- Responsible for making sure all the paperwork was in order for timely border clearance for the drivers
- Experience with an AVAAL & XPERT Software and Load Link technologies an asset
- In-depth Knowledge of terms ELD, Quick Pay, Factoring Company and remittance email.
Timeline
GENERAL PLANT HELPER
Saputo
05.2023
Retail Store Supervisor
Parkland - Fas Gas Plus
11.2020 - 01.2023
Customer Service Representative
Walmart
10.2018 - 03.2020
LOGISTIC DISPATCH CERTIFICATION -
Rai Dispatch Training Inc
ADMINISTRATIVE PROFESSIONAL CERTIFICATE -
NorQuest College
PROJECT MANAGEMENT CERTIFICATE -
MacEwan University
BACHELOR OF TECHNOLOGY - COMPUTER SCIENCE ENGINEERING -
Punjab Technical University
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