Gurpartap Singh SIngh (Soul)
Windsor,ON
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
1
1
year of professional experience
Work History
Customer Care Executive
Teleperformance
03.2023 - 07.2023
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Kept accurate records of all customer interactions and transactions.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cashier
KFC
09.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Set up new sales displays each week with fresh merchandise.
- Handled cash with high accuracy and took care to check bills for fraud.
Front Office Executive
Hotel Pal Heritage
02.2022 - 08.2022
- Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
- Updated reports, managed accounts, and generated reports for company database.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Received inquiries from corporate customers, major vendors and trade press and delivered informed responses with minimal input from executives.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
Associate of Arts - Hospitality Management
St Clair College
Windsor, Downtown Campus09.2025
Skills
- Efficient Service
- Training and Development
- Call Center Operations
- Till Counting
- Operations Support
- Assembly and Production
- Shipping and Receiving
- Food Preparation and Safety
- Time Management
- Company Standards
- Crew Leadership
- Instructional Techniques
- Strategic Communication
Languages
English
Full Professional
Timeline
Customer Care Executive
Teleperformance
03.2023 - 07.2023
Cashier
KFC
09.2022 - 02.2023
Front Office Executive
Hotel Pal Heritage
02.2022 - 08.2022
Associate of Arts - Hospitality Management
St Clair College
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