GURNEET SINGH GREWAL
Whitehorse,YT
Summary
Dynamic professional with extensive experience at Bureau Veritas Minerals, excelling in sample preparation and inventory management. Proven ability to enhance team performance through effective training and communication. Recognized for maintaining high-quality standards and achieving operational efficiency in fast-paced environments. Strong customer service skills complemented by meticulous attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Taxi Dispatcher
Yellow Cabs
Whitehorse, Yukon
11.2025 - Current
- Assisted customers with inquiries and resolved issues related to bookings.
- Assigned drivers to customers based on their location, destination and availability.
- Updated records of daily trips taken by drivers.
- Trained new dispatchers on procedures and system usage for effective performance.
Bartender
Gold Rush Inn
Whitehorse, Canada
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash-handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels, and meet expected customer demands.
Sample Preparation Technician
Bureau Veritas Minerals
Whitehorse , Canada
07.2025 - 10.2025
- Prepared rock, soil, and drill core samples for laboratory analysis, following strict safety and quality procedures.
- Operated sample preparation equipment (crushers, pulverizers, balances) to ensure accuracy and consistency.
- Worked in a physically demanding environment requiring repetitive lifting and attention to detail (12–20 kg samples repeatedly over 100 times in a 12-hour shift).
- Organized and tracked samples to maintain efficiency and prevent errors.
- Collaborated with team members to meet tight deadlines in a fast-paced lab setting.
Housekeeping Floor Supervisor
Edge Water
Whitehorse, Canada
01.2021 - 03.2024
- Reduced time spent on tasks by streamlining workflow and prioritizing responsibilities among team members.
- Enhanced staff performance with regular training sessions, increasing overall productivity, and efficiency.
- Conducted regular inspections of all assigned areas to guarantee adherence to cleanliness standards.
- Collaborated with other departments to ensure seamless coordination of services for guests' comfort.
- Maintained high levels of guest satisfaction by ensuring the timely completion of daily cleaning tasks.
Front Line Cook
Gold Rush Inn
Whitehorse , Canada
08.2022 - 06.2023
- Enhanced customer satisfaction by efficiently preparing high-quality meals in a fast-paced kitchen environment.
- Exhibited strong multitasking abilities by simultaneously managing multiple orders during peak service hours.
- Supported inventory management by keeping track of ingredient usage, and timely reporting low stock levels.
- Increased efficiency in the kitchen through regular maintenance and cleaning of cooking equipment.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Dispatcher
PREMIRE CABS
Whitehorse, Canada
09.2019 - 04.2022
- Implemented effective strategies for managing peak periods, ensuring smooth operations during busy times.
- Leveraged advanced knowledge of local geography to quickly direct drivers toward optimal routes and destinations.
- Provided outstanding customer service when resolving complaints or answering questions from passengers seeking assistance.
- Improved customer satisfaction with timely and accurate dispatching of taxis to requested locations.
- Maintained detailed records of all dispatched rides, ensuring proper documentation, and compliance with regulations.
R.V Detailer
Canadream
Whitehorse , Canada
06.2018 - 08.2019
- Collaborated effectively with fellow team members to complete large-scale or complex detailing projects on time.
- Provided training support for new hires, sharing best practices for efficient workflows that maintained a high standard of quality across the team.
- Enhanced customer satisfaction by thoroughly cleaning and detailing RV interiors and exteriors.
- Supported a positive company image by maintaining a clean, organized, and professional work area.
Janitor
Modern cleaning
Whitehorse , Canada
08.2018 - 03.2019
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces, such as doorknobs and handrails.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Contributed to a welcoming environment by maintaining clean and organized common areas, such as lobbies and conference rooms.
- Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals.
Stock Clerk
Real Canadian Superstore
Whitehorse , Canada
12.2017 - 08.2018
- Assisted customers in locating desired items, providing exceptional service, and promoting customer satisfaction.
- Improved product availability by swiftly restocking shelves and displays as needed.
- Answered customer questions, and provided detailed product information.
- Checked and pulled defective or expired products from the shelves.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Associate of Arts - General Studies
Yukon University
Whitehorse, YT12-2020
High School Diploma -
Tagore Public School
Ludhiana01.2017
Skills
- Team training and development
- Inventory management
- Customer service
- Time management
- Communication skills
- Cash handling
Certification
- WHMIS Certification
- Health and Safety at Work Certification
- Food Safety Certification
Timeline
Taxi Dispatcher
Yellow Cabs
11.2025 - Current
Sample Preparation Technician
Bureau Veritas Minerals
07.2025 - 10.2025
Bartender
Gold Rush Inn
07.2023 - Current
Front Line Cook
Gold Rush Inn
08.2022 - 06.2023
Housekeeping Floor Supervisor
Edge Water
01.2021 - 03.2024
Dispatcher
PREMIRE CABS
09.2019 - 04.2022
Janitor
Modern cleaning
08.2018 - 03.2019
R.V Detailer
Canadream
06.2018 - 08.2019
Stock Clerk
Real Canadian Superstore
12.2017 - 08.2018
Associate of Arts - General Studies
Yukon University
High School Diploma -
Tagore Public School