GURNEET GILL
Surrey,BC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service and in fast-paced environments. Offering keen attention to detail and strong decision- making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environment.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Medical Assistant
SCOTT RD FAMILY CARE MEDICAL/REHAB
Langley, BC
08.2022 - 09.2023
- Interacting over 50 patients daily
- Sanitized, restocked, and organized exam rooms and medical equipment
- Completed clinical procedures and gathered patient data for interpretation by physician
- Collected and documented patient medical information such as blood pressure and weight
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records
Call Centre
GO SALE
Langley, BC
04.2022 - 05.2022
- Explaining Telus and Koodo products & services, responded to customers queries and issues
- Managed over 50 customer calls per day, increased sale by 10%
- Collaborated with team members to complete large-scale installation projects on time and within budget
- Assisted in troubleshooting and resolving any issues that arose during installation process, ensuring client satisfaction
Registration and Deputy Returning Officer
CANADA ELECTIONS
Langley, BC
10.2021 - 10.2021
- Increased voter turnout by implementing effective communication strategies and providing clear instructions to voters
- Helped maintain orderly voting environment by enforcing rules regarding political signage and campaign activities near polling station
- Collaborated with Returning Officer to address any discrepancies or irregularities during election process
- Maintained secure voting environment with strict adherence to protocols, ensuring confidentiality of voter information
Order Picker
REAL CANADIAN SUPERSTORE LTD
Langley, BC
12.2020 - 08.2021
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks
- Maintained clean, safe work environment by complying with established safety procedures and guidelines
- Reduced order processing time with use of RF scanning equipment and inventory management software
Customer Service Representative Cashier
CANADIAN TIRE LTD
Langley, BC
10.2018 - 03.2020
- Customer fulfillment, return product management
- Promoted store loyalty programs to increase repeat business and bolster customer relations
- Balanced cash drawers at end of each shift, ensuring accuracy in financial reporting
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs
Education
Pharmacy Assistant Diploma -
WESTERN COMMUNITY COLLEGE
Surrey, BC02.2024
High School Diploma -
LORD TWEEDSMUIR SECONDARY SCHOOL
Surrey, BC06.2019
Skills
- Multi-lingual (English, Punjabi and Hindi)
- Excellent computer knowledge and math skills
- Attention to details and time management
- Outstanding customer service and interpersonal skills
- Clear written and verbal communication
Availability
Sunday to Saturday -fulltime
References
Reference available upon request
Timeline
Medical Assistant
SCOTT RD FAMILY CARE MEDICAL/REHAB
08.2022 - 09.2023
Call Centre
GO SALE
04.2022 - 05.2022
Registration and Deputy Returning Officer
CANADA ELECTIONS
10.2021 - 10.2021
Order Picker
REAL CANADIAN SUPERSTORE LTD
12.2020 - 08.2021
Customer Service Representative Cashier
CANADIAN TIRE LTD
10.2018 - 03.2020
Pharmacy Assistant Diploma -
WESTERN COMMUNITY COLLEGE
High School Diploma -
LORD TWEEDSMUIR SECONDARY SCHOOL
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