Gurmillandeep Kaur
Summerside,PE
Summary
Dynamic Shift Manager with a proven track record at Burger King, excelling in customer service and employee training. Skilled in cash handling and decision-making, I fostered a motivated team environment, enhancing performance and resolving escalated issues effectively. Committed to achieving operational excellence and promoting a positive workplace culture.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
Burger King
Summerside, PE
07.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Cashier
Walmart
Summerside, PE
01.2023 - 02.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Team Member
McDonald's
Montreal, QC
09.2021 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Warehouse Associate
Good Foods Group
Montreal, QC
12.2020 - 08.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Diploma In Business Administration - Business Administration
Canada College
Montreal, QC05.2022
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Energetic and enthusiastic
Languages
English
Full Professional
Certification
Servsafe certified
Timeline
Cashier
Walmart
01.2023 - 02.2025
Shift Manager
Burger King
07.2022 - Current
Team Member
McDonald's
09.2021 - 06.2022
Warehouse Associate
Good Foods Group
12.2020 - 08.2021
Diploma In Business Administration - Business Administration
Canada College