Gurmahek Kaur
Dartmouth,Canada
Summary
Dynamic and adaptable professional with a proven track record at McDonald's, showcasing exceptional customer service orientation and Microsoft Office proficiency. Excelled in roles requiring confidentiality maintenance and effective communication, significantly enhancing operational efficiency. Demonstrates a keen ability for problem-solving and attention to detail, ready to bring valuable experience and skills to a new challenge.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Capable Construction Laborer experienced in operating and maintaining equipment to support job site needs. Physically strong and fit with good time management abilities and dexterity to support skilled work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
Dartmouth, Canada
05.2023 - Current
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Recruited and trained new employees to meet job requirements.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Administration Assistant
Activa clinic
Scarborough, Canada
09.2022 - 04.2023
- Processed invoices accurately and ensured they were paid on time according to company policies
- Conducted regular audits of existing databases used within the organization ensuring accuracy of information stored therein
- Participated in team meetings to discuss current projects, deadlines, goals, objectives
- Developed excellent customer service and communication skills while assisting customers with their inquiries
- Coordinated meetings, conference calls, and travel arrangements for staff members
- Maintained records of all activities related to the department using Microsoft Office Suite
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Managed daily calendars for multiple staff members.
- Monitored office equipment usage logs to ensure proper maintenance is performed.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized and maintained files, including electronic records.
- Provided assistance with special projects as assigned by management team.
Warehouse Associate
Viva Work
Scarborough, Canada
01.2022 - 04.2023
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
- Packaged and sealed products according to order size and specifications.
- Successfully managed and organized warehouse inventory.
- Used scanners to document pertinent carton level information.
- Utilized RF Scanner to track products in transit.
- Documented all damages, shortages, overages or other irregularities in shipment records.
- Ensured quality control standards were met during receiving process.
Sign Installer
Gregory signs
01.2022 - 05.2022
- Positioned steel units, aligned holes and inserted temporary bolts while checking alignments and joining steel parts.
- Removed existing signage from surfaces while preserving the integrity of the surface.
- Assisted other installers with loading and unloading trucks prior to job site arrival.
- Assembled signage components such as posts and frames with nuts and bolts.
Education
DIPLOMA IN OFFICE ADMINISTRATION - HEALTH SERVICES in OFFICE ADMINISTRATION
Centennial College
04.2023
Skills
- Customer service
- Employee training
- Marketing strategies
- Data management
- Inventory control
- Effective communication
- Time management
- Recruitment and hiring
- Managing operations and efficiency
- Team leadership
- Written communication
- Verbal and written communication
- Employee onboarding
- Construction safety
- Equipment operation
- Material handling
- Quality control
- Team collaboration
Certification
First Aid
Availability
Full time
References
Prabhjot singh
Phone number- 902-565-3834
Email- prabhjot.singh41297@gmail.com
Position - operator at GFL
Location - 11 brown Ave, Dartmouth,NS, B3B 1Z2
Languages
- Punjabi, Fluent
- English, Fluent
- Hindi, Fluent
Timeline
Manager
McDonald's
05.2023 - Current
Administration Assistant
Activa clinic
09.2022 - 04.2023
Sign Installer
Gregory signs
01.2022 - 05.2022
Warehouse Associate
Viva Work
01.2022 - 04.2023
DIPLOMA IN OFFICE ADMINISTRATION - HEALTH SERVICES in OFFICE ADMINISTRATION
Centennial College