Gurleen Kaur Rai

Monitored production line equipment to package products efficiently while adhering to quality standards.

Performed routine quality checks and addressed material or finished goods defects immediately.

Achieved daily production quotas by packaging, labeling, and palletizing products in a high-speed environment.

Followed safety protocols and maintained cleanliness in the production area to enhance workplace organization.

• Successfully managed a team of 15 sales associates, achieving a 20% increase in monthly sales and exceeding quarterly revenue targets by 15%.
• Developed and implemented visual merchandising strategies, resulting in a 25% increase in foot traffic and a 10% increase in average transaction value.
• Conducted market research and analyzed sales data to identify customer trends and preferences, leading to the introduction of a new product line that generated $100K in revenue within the first month.
• Coordinated and executed store events and promotions, resulting in a 30% increase in customer engagement and a 20% increase in social media following.
• Trained and onboarded new hires, resulting in a 50% decrease in employee turnover and a 15% increase in customer satisfaction scores.
• Managed inventory levels and implemented a new ordering system, reducing out-of-stock items by 40% and increasing overall sales by 10%.

• Loads or unloads materials onto or off pallets, skids, or lifting device.
• Inspect received rails for defects or issues and report any discrepancies to the supervisor.
• Safely handle rails using walkie or pump trucks and protect rails with foam padding.
• Remove any rubber masks from rails as required.
• Wrap products securely for shipping to ensure they are protected and packed.
• Check and scan serial numbers for accurate tracking.
• Print and affix labels to products and enter product details into the quality system.
• Lift and handle products weighing between 20-30 pounds.
• Pick and pack all the required parts and pack the final product as per the requirements.
• Perform physical tasks that include standing, bending, and lifting.

• Organized front desk area to maintain a professional and welcoming appearance for guests.
• Handled high-pressure situations calmly, maintaining professionalism at all times.
• Resolved guest issues effectively, ensuring a positive customer experience.
• Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
• Answered customer telephone calls promptly and appropriately handled needs.
• Maintained cleanliness and organization of front desk area.

• Provided attentive customer service by taking orders, serving food and wine, and ensuring guest satisfaction throughout their dining experience.
• Prepared and organized to-go orders, bussed tables, and assisted with daily opening and closing duties to maintain restaurant operations.
• Maintained in-depth knowledge of menu items, ingredients, and allergens to offer personalized recommendations and ensure guest safety.
• Expanded expertise in wine varieties and developed strong recall of dish components to tailor suggestions based on guest preferences.