Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Gurleen Kaur

Etobicoke,Canada

Summary

Compassionate and client-focused Developmental Services Worker (DSW) with a diploma from Fanshawe College and hands-on experience in diverse care settings. Skilled in supporting individuals with complex needs, including autism, mental health challenges, and behavioral issues. Committed to promoting independence, dignity, and quality of life through customized care and therapeutic support. Seeking to contribute my experience and dedication to the Absolute Care Solutions team.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Tim Hortons
11.2024 - Current
  • Trained and supervised staff while enforcing workplace safety and quality standards
  • Demonstrated leadership, conflict resolution, and operational management skills

Personal Support Worker

Private Home Care
09.2024 - Current
  • Provided comprehensive care and emotional support to clients with dementia and other cognitive impairments
  • Supported therapeutic routines and assisted with behavior redirection
  • Maintained accurate health records and communicated changes to healthcare providers

Personal Support Worker

Toronto Living Care Services
06.2024 - 12.2024
  • Delivered culturally sensitive care in a supportive housing environment
  • Promoted independence through skill-building and daily living support
  • Documented physical and emotional changes and reported to health team

Personal Support Worker - Student Placement

March of Dimes
01.2024 - 04.2024
  • Assisted seniors and adults with physical disabilities in activities of daily living
  • Provided colostomy and incontinence care with respect and professionalism
  • Trained in two-person transfers and emergency response protocols

Developmental Services Worker - Student Placement

Jake's House Autism Charity
09.2023 - 12.2023
  • Supported adults with autism in developing life and customer service skills
  • Assisted with integration and professional behavior in the community
  • Delivered inclusive support including counseling, recreation, and education

Education

Diploma - Developmental Services Worker

Fanshawe College

Skills

  • Experienced in supporting clients with ADD/ADHD, autism, anxiety, eating disorders, and behavioral challenges
  • Knowledge of Applied Behavior Analysis (ABA) principles and life skills programming
  • Strong background in managing challenging behaviors and emotional dysregulation
  • Proficient in therapeutic rapport building and implementation of individualized care plans
  • Skilled in personal care assistance, including hygiene, mobility, feeding, and toileting
  • Trained in crisis prevention, de-escalation techniques, and emergency protocols
  • Competent in using mechanical lifts (Hoyer, sit-to-stand) and safe transfer techniques
  • Flexible and adaptable, able to work independently or collaboratively in community and home settings
  • Values DIIPS: Dignity, Individualized care, Independence, Privacy, and Safety
  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Certification

  • Crisis Prevention and Intervention Certificate
  • Cardiopulmonary Resuscitation (CPR) Certificate
  • COVID-19 Vaccination Certificate
  • Up-to-date Immunization Records

Languages

Hindi
Full Professional
English
Full Professional
Punjabi
Full Professional

Timeline

Manager

Tim Hortons
11.2024 - Current

Personal Support Worker

Private Home Care
09.2024 - Current

Personal Support Worker

Toronto Living Care Services
06.2024 - 12.2024

Personal Support Worker - Student Placement

March of Dimes
01.2024 - 04.2024

Developmental Services Worker - Student Placement

Jake's House Autism Charity
09.2023 - 12.2023

Diploma - Developmental Services Worker

Fanshawe College

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Gurleen Kaur