Gurjot Kaur
Vancouver ,BC
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Tim Hortons
Vancouver , BC
11.2022 - Current
- Trained new team members using approved training materials and information.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Prepared reports on sales activities, customer feedback, and inventory status.
- Maintained positive working relationship with fellow staff and management.
Sales and Marketing Associate
Lido-Learning
Noida
02.2022 - 08.2023
- Managed sample product distribution and customer incentive programs to increase sales.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Greeted and assisted customers to foster positive experiences.
Computer Operator
Royal Man Technologies
Gurugram
07.2020 - 12.2021
- Analyzed operating system or application log files regularly to verify proper system performance.
- Performed data entry tasks, including updating customer information in databases.
- Diagnosed network connectivity issues using ping tests and traceroutes.
- Updated hardware, software and security protections with latest standards.
- Identified opportunities to reduce risks and decrease costs of services provided.
- Managed user profiles, security access and shared file structures.
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
Education
Bachelor in Technology - Computer Science
Lovely Professional University
India07-2020
Post Degree Diploma - Network Technology Administration And Security
Vancouver Community College
Vancouver, BCSkills
- Complaint Resolution
- Equipment Operation
- Customer Service
- Workplace Safety
- Computer Skills
- Calculations and Measurements
- Proficient in Microsoft Excel
- Safety Understanding
- Positive Attitude
- Training and Mentoring
- Teamwork and Collaboration
Certification
- Certified C Language, Udemy - March 2018 - May 2018
- Certified Python Udemy - May 2017 - August 2017
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Team Member
Tim Hortons
11.2022 - Current
Sales and Marketing Associate
Lido-Learning
02.2022 - 08.2023
Computer Operator
Royal Man Technologies
07.2020 - 12.2021
Bachelor in Technology - Computer Science
Lovely Professional University
Post Degree Diploma - Network Technology Administration And Security
Vancouver Community College
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