Gurjinder Singh
Surrey,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Independent Grocers
07.2022 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Service Station Supervisor
Irving Gas Station
10.2021 - 12.2023
- Identified issues, analyzed information and provided solutions to problems
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Carried out day-to-day duties accurately and efficiently
- Maintained energy and enthusiasm in fast-paced environment
- Managed team of employees, overseeing hiring, training and professional growth of employees
Forklift Operator
D.B Schenker
08.2021 - 10.2021
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
- Packed items into appropriate containers for shipment
- Changed out forklift batteries and connected batteries to battery charger
- Unloaded and stacked materials by raising and lowering lifting devices
- Manually counted Number of picked and packaged orders for any loss
Caster Operator
Algood Warehouse
03.2021 - 06.2021
- Collaborated with team members to achieve target results
- Proved successful working within tight deadlines and fast-paced atmosphere
- Checked over casting machines prior to start of each shift to identify and resolve any issues
Education
Post Secondary Diploma of Computer Networking: Computer Systems Technician- Networking -
St.Clair College
01.2021
Non Medical Education -
Govt. Senior Secondary School
03.2017
Skills
- Time management Skills
- Multi-tasking ability
- Employee Training
- Order management
- Sales expertise
- Store presentation
Languages
English
Punjabi
Hindi
Timeline
Customer Service Representative
Independent Grocers
07.2022 - 12.2023
Service Station Supervisor
Irving Gas Station
10.2021 - 12.2023
Forklift Operator
D.B Schenker
08.2021 - 10.2021
Caster Operator
Algood Warehouse
03.2021 - 06.2021
Post Secondary Diploma of Computer Networking: Computer Systems Technician- Networking -
St.Clair College
Non Medical Education -
Govt. Senior Secondary School