Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gurjinder Kaur

SURREY, BC,BC

Summary

I am a dynamic professional with experience leading teams and satisfying customers. I have a track record of success in managing positions and marketing execution. Currently thriving in roles as cashier and supervisor, showcasing excellent communication, leadership, and financial knowledge. Attempting to use a range of knowledge to support the growth of a progressive organization.

Overview

7
7
years of professional experience

Work History

Office Administration

SkyRise Building Inc.
04.2024 - Current
  • Answering phones and managing incoming and outgoing correspondence, including emails, faxes, and mail.
  • Scheduling meetings, booking appointments, and managing staff calendars.
  • Maintaining filing systems – both digital and physical.
  • Ordering and stocking office supplies.
  • Handling invoices and keeping track of office budgets.
  • Preparing documents like reports, memos, and letters.
  • Coordinating travel arrangements and itineraries.
  • Managing office space and addressing any related issues.

Supervisor/cashier Front End and Customer Service

NoFrill's
03.2023 - 03.2024
  • Overseeing cashiers, ensuring efficiency, resolving issues, maintaining store operations
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Customer Service Representative

Bell
06.2022 - 03.2023
  • Assisting customers, resolving issues, explaining products, processing transactions efficiently.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Gold Loan Executive

IndusInd Bank
01.2018 - 04.2022
  • Insurance and Finance officer- computer operations (in branch) customer service
  • Increased referral rates by cultivating solid relationships with external partners such as real estate agents, builders, and financial planners.
  • Implemented new lending strategies to expand the business reach, resulting in increased market share.
  • Developed strong relationships with clients to understand their financial needs and provide tailored solutions.
  • Managed a diverse portfolio of loans, ensuring timely repayments and optimal client satisfaction.

Marketing Executive

Swati industries
08.2017 - 12.2017
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Increased brand awareness by developing and implementing innovative marketing campaigns.
  • Maintained reporting and developed actionable insights to continually improve branding efforts.

Education

MBA - Accounting

University Canada West
VANCOUVER
09.2023

B.Tech - Electronics and communication engg.

Swami Vivekanand Institute of Engineering & Technology
INDIA
07.2017

Skills

  • Interpersonal skills
  • Managerial skills
  • MS Office knowledge
  • Problem solving
  • Ability to work independently
  • Ability to work in team
  • Adaptability
  • Accuracy in data entry
  • Documentation
  • Quality assurance

Languages

English
Full Professional

Timeline

Office Administration

SkyRise Building Inc.
04.2024 - Current

Supervisor/cashier Front End and Customer Service

NoFrill's
03.2023 - 03.2024

Customer Service Representative

Bell
06.2022 - 03.2023

Gold Loan Executive

IndusInd Bank
01.2018 - 04.2022

Marketing Executive

Swati industries
08.2017 - 12.2017

MBA - Accounting

University Canada West

B.Tech - Electronics and communication engg.

Swami Vivekanand Institute of Engineering & Technology

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Gurjinder Kaur