Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Csokas

Stony Plain,AB

Summary

Compassionate, adaptable, reliable team player with time management, oral communication skills, problem-solving, interpersonal skills, teamwork, critical thinking, care-giving skills, typing 50 words per minute, First Aid and CPR Training, customer service, planning, and organizing.


Overview

29
29
years of professional experience

Work History

Office Administration

Dynamic Physiotherapy & Wellness
09.2024 - 01.2025
  • Greeted clients as they came in for appointments
  • Answered phones
  • Booked appointments in person and on phone
  • Ran billing through insurance
  • Filing, both paper and electronic

Health Care Aide

Drayton Valley
03.2022 - 08.2023
  • Provide person-centered care services to residents, ensuring professionalism, dignity, and compassion with each interaction
  • Safe medication administration
  • Respond to the medical, physical, and emotional needs of residents
  • CPR and First Aide Training
  • Knowledge of medical equipment (blood pressure machine, oximeter, glucose meter)
  • Trained new HCAs
  • Assisted LPN with wound care and emergency situations.

Cake Decorator

Drayton Bakery
06.2019 - 03.2020
  • Designed specialty cakes for weddings, birthdays, and graduations
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail
  • Handled phone calls regarding inquiries, canceled orders, and ordering conflicts
  • Team Player, working with a group of people to run my department smoothly.

Office Administrator

Mike's Plumbing & Heating Ltd
01.1996 - 01.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Reconciled account files and produced monthly reports.

Education

College certificate - Office Administration

Northern Lakes College
Drayton Valley, AB
05.2025

Biology 30 Upgrading

Norquest College
Drayton Valley, AB
12.2020

Health Care Aide

Norquest College
Edmonton, None
01-2021

Psychology 1060 Upgrading

Norquest College
Edmonton, AB
01-2020

English 2550 Upgrading

Norquest College
Edmonton, AB
01-2020

Math 1524 Prep For Practical Nursing

Norquest College
Edmonton, None
01-2020

Skills

  • Customer Service
  • Team Player
  • Interpersonal Skills
  • Analytical Skills
  • Critical Thinking
  • Compassionate
  • Planning & Organization
  • Adaptability
  • Understands medical procedures
  • Cake Decorating
  • Typing
  • Communication Skills
  • Medication Administration
  • Food Preparation
  • Leadership
  • Computer Skills
  • Hospital Experience
  • Microsoft Excel
  • Data Entry
  • Data Analysis
  • Time Management
  • Microsoft Powerpoint
  • Home Care
  • Microsoft Office
  • Vital Signs
  • Meal Preparation
  • English
  • Cleaning Experience
  • Computer Operation
  • Laundry
  • Office Administration Competence

Timeline

Office Administration

Dynamic Physiotherapy & Wellness
09.2024 - 01.2025

Health Care Aide

Drayton Valley
03.2022 - 08.2023

Cake Decorator

Drayton Bakery
06.2019 - 03.2020

Office Administrator

Mike's Plumbing & Heating Ltd
01.1996 - 01.2018

College certificate - Office Administration

Northern Lakes College

Biology 30 Upgrading

Norquest College

Health Care Aide

Norquest College

Psychology 1060 Upgrading

Norquest College

English 2550 Upgrading

Norquest College

Math 1524 Prep For Practical Nursing

Norquest College
Michelle Csokas