GURJAAP NAGRA
Surrey,BC
Summary
Highly motivated and effective leader with experience providing administrative and customer service support across various environments and for various audiences. Recognized for strengths in communication, organization, customer service, and team management. Multilingual with fluency in the following languages: English, Italian, Punjabi, and Hindi. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service.
Overview
3
3
years of professional experience
Work History
Sales Representative
Maple Ridge Chrysler
02.2024 - Current
- Assisting care package handouts.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Lot Attendant Manager
Maple Ridge Chrysler
08.2023 - 02.2024
- Maintaining records of all invoices and bills and ensuring accuracy by customer service in person and via phone communication
- Transitioning paper records to a digital format by performing data entry
- Planning and coordination of gas station activities and reporting on a regular basis.
- Enhanced customer satisfaction by efficiently managing the lot and maintaining a clean, organized environment.
Car Detailer
Murray Hyundai White Rock
03.2023 - 08.2023
- Performing tire rotations, mounts and balancing on all types of vehicles
- Observing safety precautions and practices when using heavy machinery and equipment
- Managing a wide variety of customer service and administrative tasks to resolve customer issues
- Detailing/ washing new and trade-in cars.
Automotive/Wheel Technician
Wheel Tech Rim Repair Ltd.
02.2021 - 11.2021
- Enhanced customer satisfaction by efficiently repairing and restoring damaged wheels.
- Reduced vehicle downtime by quickly diagnosing wheel alignment issues and providing accurate solutions.
- Improved workshop safety by maintaining a clean and organized working environment, adhering to industry standards.
- Ensured consistent service quality with thorough inspections of tire and wheel assemblies before returning vehicles to customers.
Education
High School Diploma -
Clayton Heights Secondary
Surrey, BC06.2021
Skills
- CRITICAL - THINKING AND PROBLEM SOLVING
- TIME MANAGEMENT
- INVENTORY CONTROL
- COMMUNICATION
- SAFETY HAZARDS
- NETWORK DEVELOPMENT
Timeline
Sales Representative
Maple Ridge Chrysler
02.2024 - Current
Lot Attendant Manager
Maple Ridge Chrysler
08.2023 - 02.2024
Car Detailer
Murray Hyundai White Rock
03.2023 - 08.2023
Automotive/Wheel Technician
Wheel Tech Rim Repair Ltd.
02.2021 - 11.2021
High School Diploma -
Clayton Heights Secondary
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