Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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KAMALJEET KAUR

Winnipeg,Canada

Summary

Versatile and proactive professional with over five years of experience in customer service, leadership, and financial management, ready to thrive in diverse roles, including work-from-home positions. Recognized for exceptional communication, problem-solving, and advanced technical skills. Certified with a food handling permit, offering adaptability and a proven success record for any team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Wendy's
08.2022 - 05.2025
  • Delivered superior support, resolving inquiries and boosting satisfaction by 20%
  • Led virtual training using Excel and Google Workspace for team efficiency
  • Maintained high operational standards with a focus on quality

Cashier Trainer

Tim Hortons
09.2022 - 02.2023
  • Provided top-notch service, addressing complaints with strong communication
  • Supported operational tasks to enhance team performance

Customer Service Cashier

Punjab Food Corner
11.2021 - 08.2022
  • Increased customer loyalty by 15% with empathetic support
  • Trained staff via virtual tools, driving team growth
  • Improved operational processes

Store Front Cashier

Sushi Shop
08.2021 - 10.2021
  • Offered excellent assistance, resolving issues effectively
  • Contributed to daily operations with a quality focus

Team Lead & Customer Support

Reliance Fresh
07.2020 - 04.2021
  • Led team to exceed customer expectations, handling escalations confidently
  • Optimized processes with Excel and mentored staff

Financial Analyst

Maha Luxmi Automobiles
08.2018 - 05.2020
  • Delivered superior support, resolving inquiries and boosting satisfaction by 20%
  • Led virtual training using Excel and Google Workspace for team efficiency
  • Maintained high operational standards with a focus on quality

Education

Applied Business Management -

Winnipeg, MB
06.2022

Bachelor of Commerce -

Government Bikram College
Patiala
01.2018

Skills

  • Exceptional Communication & Interpersonal Abilities
  • Remote & In-Person Customer Support
  • Advanced Technical Skills
  • Effective Time Management & Self-Discipline
  • Innovative Problem-Solving & Conflict Resolution
  • Leadership & Team Training
  • Adaptability Across Industries

Languages

English
Full Professional

Certification

Food Handling Permit

Timeline

Cashier Trainer

Tim Hortons
09.2022 - 02.2023

Customer Service Cashier

Wendy's
08.2022 - 05.2025

Customer Service Cashier

Punjab Food Corner
11.2021 - 08.2022

Store Front Cashier

Sushi Shop
08.2021 - 10.2021

Team Lead & Customer Support

Reliance Fresh
07.2020 - 04.2021

Financial Analyst

Maha Luxmi Automobiles
08.2018 - 05.2020

Applied Business Management -

Bachelor of Commerce -

Government Bikram College

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KAMALJEET KAUR