GURAMRIT Kaur
Ontario,Canada
Overview
2
2
years of professional experience
Work History
Line Cook
Momo2GO
Etobicoke, Ontario
01.2024 - Current
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Stocked and restocked kitchen supplies as needed.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
Product Developer
walmart
Mississauga, Ontario
08.2023 - 12.2023
- Conducted research and analysis to identify customer needs and preferences for product development.
- Created detailed design specifications for new products and features.
- Tested products in various environments to ensure optimal performance, usability, and reliability.
- Collaborated with cross-functional teams such as engineering, sales, marketing, operations. to ensure successful implementation of projects.
- Analyzed competitive landscape to understand market trends and customer requirements.
- Defined quality standards for products based on industry best practices.
- Provided technical support in resolving customer issues related to the use of products.
- Assisted in developing pricing strategies for new products or services offered by the company.
- Maintained up-to-date knowledge about latest technologies used in product development process.
Customer Service Manager
Mcdonalds
Toronto, Ontario
10.2022 - 03.2023
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Created reports on customer feedback, complaints, and suggestions for management review.
- Monitored staff performance to ensure adherence to customer service standards.
- Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
- Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.
Education
Architectural Technician - Architectural Deaigner
Sheridan College
HMC Campus Missisauga04-2024
Websites
Timeline
Line Cook
Momo2GO
01.2024 - Current
Product Developer
walmart
08.2023 - 12.2023
Customer Service Manager
Mcdonalds
10.2022 - 03.2023
Architectural Technician - Architectural Deaigner
Sheridan College