Overview
Work History
Education
Websites
Timeline
Generic

GURAMRIT Kaur

Ontario,Canada

Overview

2
2
years of professional experience

Work History

Line Cook

Momo2GO
Etobicoke, Ontario
01.2024 - Current
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Stocked and restocked kitchen supplies as needed.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.

Product Developer

walmart
Mississauga, Ontario
08.2023 - 12.2023
  • Conducted research and analysis to identify customer needs and preferences for product development.
  • Created detailed design specifications for new products and features.
  • Tested products in various environments to ensure optimal performance, usability, and reliability.
  • Collaborated with cross-functional teams such as engineering, sales, marketing, operations. to ensure successful implementation of projects.
  • Analyzed competitive landscape to understand market trends and customer requirements.
  • Defined quality standards for products based on industry best practices.
  • Provided technical support in resolving customer issues related to the use of products.
  • Assisted in developing pricing strategies for new products or services offered by the company.
  • Maintained up-to-date knowledge about latest technologies used in product development process.

Customer Service Manager

Mcdonalds
Toronto, Ontario
10.2022 - 03.2023
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Created reports on customer feedback, complaints, and suggestions for management review.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
  • Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.

Education

Architectural Technician - Architectural Deaigner

Sheridan College
HMC Campus Missisauga
04-2024

Websites

Timeline

Line Cook

Momo2GO
01.2024 - Current

Product Developer

walmart
08.2023 - 12.2023

Customer Service Manager

Mcdonalds
10.2022 - 03.2023

Architectural Technician - Architectural Deaigner

Sheridan College

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GURAMRIT Kaur