Led and inspired a team to provide exceptional customer experiences while fostering pride and a strong team culture
Ensured a safe, secure, and hygienic environment for guests and team members, adhering to renowned cleanliness standards
Managed and mentored a team of Crew Members, promoted growth and accountability.
Restaurant Crew Member
McDonald's [ANGUS G. FOODS INC.]
01.2023 - 03.2023
Communicated regularly with other staff members to ensure smooth operations throughout shift
Developed knowledge of restaurant menu items and ingredients to answer customer inquiries accurately
Performed opening and closing duties as assigned, including checking inventory levels and restocking supplies as needed.
Restaurant Crew Member
McDonald's [Justin Restaurants Inc.]
07.2020 - 12.2022
Process payments swiftly and accurately, using POS systems and handling cash transactions with diligence
Prepare food and beverages to order, following standardized recipes and adhering to food safety guidelines to ensure quality and satisfaction for our guests
Greet guests warmly and assist them with their orders, providing recommendations and answering inquiries
Take accurate orders via various channels, including in-person, over the phone, and online, ensuring all details are captured correctly.
Education
High School Diploma -
SNV International School
Gujarat
05.2018
Skills
Food Safety
Inventory management
Communication skills
Industry knowledge
Workplace safety
Employee training
Team leadership
Quality control
Customer service
POS systems
Certification
HRCI Human Resource Associate, HRCI on Coursera - Certificate earned at May 16, 2024