Arnel Acera
Brooks,AB
Summary
Dynamic Food Service Supervisor with proven expertise at JJ BROWN FOOD SERVICES LTD., excelling in staff leadership and inventory management. Enhanced meal preparation efficiency and reduced food waste through effective training and compliance with health regulations. Committed to delivering exceptional dining experiences while ensuring food safety and quality standards are met.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shift Manager
JJ BROWN FOOD SERVICES LTD.
Brooks, AB
06.2024 - Current
- Supervised daily food service operations, ensuring adherence to health and safety standards.
- Trained staff on food handling procedures and customer service best practices.
- Managed inventory levels, placing orders to maintain stock availability.
- Collaborated with kitchen staff to optimize workflow and improve meal preparation efficiency.
- Monitored food quality and presentation, ensuring compliance with company standards.
- Resolved customer complaints effectively, elevating overall dining experience satisfaction.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
Department Manager
Golden Arches Development Corporation, McDonald's San Pedro
Philippines
08.2018 - 06.2024
- Managed daily operations to ensure efficient workflow and team productivity.
- Trained staff on operational procedures and safety protocols to enhance compliance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated schedules and resources to align with departmental goals and objectives.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
- Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
- Enhanced department visibility by leading development of new online presence, including revamped website and social media engagement.
Kitchen Crew Member
Creative Solutions Restaursnts CO.LTD
Kingdom of Saudi Arabia
07.2016 - 02.2018
- Operated kitchen equipment efficiently to maintain smooth food preparation processes.
- Assisted in inventory management, ensuring stock levels met service demands effectively.
- Collaborated with team members to maintain high standards of food safety and sanitation.
- Trained new staff on kitchen operations and best practices for food handling.
Service Crew Member
Twinkie Star Food Corporation
Philippines
03.2010 - 08.2015
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated cash register accurately, processing transactions efficiently during peak hours.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Assisted in training new staff on food safety protocols and service standards.
Education
Bachelor of Science - Bachelor of Enyreprenuership
College Of Arts & Sciences of Asia & The Pacific
Pasig City,Philippines05.2015
Associate of Arts - Diploma in Mechanical Tecnology
ISABELA ACHOOL OF ART AND TRADE
Isabela,Philippines03.2007
Skills
Staff supervision
Kitchen staff coordination
Staff leadership
Food preparation
Ordering supplies
Food safety compliance
Inventory management
Waste reduction
Hygiene practices
Food presentation
Health regulations
Allergy awareness
Food storage
Quality assurance
Food safety management
Food safety
Kitchen staff supervision
Inventory control
Cash handling
Food safety understanding
Food and beverage service
Inventory controls
Languages
English
Professional Working
Certification
Shift Leadership Foundation Class
Timeline
Shift Manager
JJ BROWN FOOD SERVICES LTD.
06.2024 - Current
Department Manager
Golden Arches Development Corporation, McDonald's San Pedro
08.2018 - 06.2024
Kitchen Crew Member
Creative Solutions Restaursnts CO.LTD
07.2016 - 02.2018
Service Crew Member
Twinkie Star Food Corporation
03.2010 - 08.2015
Bachelor of Science - Bachelor of Enyreprenuership
College Of Arts & Sciences of Asia & The Pacific
Associate of Arts - Diploma in Mechanical Tecnology
ISABELA ACHOOL OF ART AND TRADE